Breaking Through the Glass Ceiling
This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Overview
This remote, live training course is focussed on working in the most effective way with your manager and their team. We will consider how to improve professional interactions and explore existing perceptions held about ourselves.
The course is focused around building your confidence and the impression you create to others. It is about helping you to know and embrace your natural skills and providing a structure for developing other areas.
We will focus on your communication and behaviour in a professional environment to help you to step up and hold your own in meetings and with management. This course will help you build the skills and tools you need to make that upwards career move.
Who is the course designed for?
This course has been designed for anyone who is seeking more responsibility and who wishes to build their future career on a confident platform. If you feel that you are ready to move upwards from your role, this course is intended to provide you with a range of skills that will enable you to make that move.
How will you benefit from attending?
You will have a better awareness of your own skill-set, learn new skills and how to apply them effectively, and boost your confidence in both your ability and your potential.
Learning outcomes
- Identify and improve key skills
- Understanding better how to be proactive and effective in role
- Use established and practise tools to develop communication
- Know how to ask questions to reduce time and increase effectiveness
- Understand and develop the impression we create professionally
- Encouraging and managing feedback
- Learn to be more confident and persuasive
Agenda
Session One
Welcome & Objective setting
Understanding the value of your role in the organisation
Recognise skills & development areas
How can we be as proactive as possible
Session Two
Expanding on your self awareness
Recognising how we are perceived
Overcoming personal communication barriers
Planning effective communication
Questioning and listening skills
Break
Session Three
Building confidence
Understanding how to be assertive
Managing expectations
Eliciting positive feedback
Session Four
Overcome difficult situations and manage difficult characters
Building on your professional persona
Developing your role in the right direct for you
Influencing and persuading your manager and colleagues
Close
Our L&D ethos
- We’re here to enable you to perform better
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
