Creating and Growing a Productive Team – Interviewer Skills

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

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Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.

Overview

This course will help you assess your organisation’s procedures and guidance. Recognise how you and your organisation can improve best practise in your recruitment processes, and how you can best apply these either remotely or face-to-face, in person.

This interactive and practical event is designed to help you work as effectively as possible by alerting you to the most important mistakes to avoid when interviewing people for jobs. The seminar will enable you to select the best person for the job rather than, for example, the person who reflects your own biases.

Who is the seminar is designed for?

Anyone involved in or due to be involved in, recruitment and interviewing of new staff.

How will you benefit from attending?

This course will give you the tools you require to recruit the right staff with the best skills and potential to promote your team’s effectiveness. Although most of us are working back in the office, this can still be a challenge, whether interviewing face-to-face or virtually. We will look at how to apply best practice in both contexts so that you can carry out this crucial task confidently and successfully.

Learning outcomes

  • Know how to structure and create a professional interview process
  • Extract the required understanding of your candidates through effective questioning
  • Objective candidate evaluation
  • See the big picture for the organisation and role
  • Hold a structured and effective interview

Subject areas to be covered include

  • Attracting the right candidates with a clear job description
  • Pinning down competency-based questions for a structured process
  • Using your questioning skills to the best of their ability
  • Avoiding selection bias
  • Create a practical personal development plan

Agenda

Session One Recognising the Key Elements to Recruitment
  • Welcome and understanding the cost of recruitment
  • Legal framework – ensuring to avoid discrimination
  • Promoting an inclusive culture
  • Analysing the role and creating job and person specification
  • Clarity of competencies required
Session Two Structure and Skills
  • Behavioural competencies
  • Competency based questions
  • Planning the interview
  • Structure the interview, taking account of both remote and face-to-face considerations
  • Accurate decision on candidates
Lunch
Session Three The Process of Recruitment
  • Create competency-based questions to fulfil all the requirements of the role
  • Structure the interview meeting, consider, prepare and plan for possible contingencies
  • Avoiding selection bias
  • Candidate evaluation
  • Feedback to applicants
Session Four Outcomes and Next Steps
  • Develop and personal framework for upcoming interviews
  • Develop a plan to implement this successfully in both face-to-face and remote interview contexts
Close

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.