Empower the centre and strengthen departmental leadership to realise the potential of data, say UK civil servants

By on 18/02/2021 | Updated on 04/02/2022

A major new survey has found that civil servants see better use of data as the key to improving public services and staff tools – and they back action by the centre of government to promote progress across the civil service.

At the end of last year, NTT DATA partnered with Global Government Forum to gather civil servants’ views on the use of data in government. We wanted to find out where they think there’s the most potential to make better use of data; how well civil service bodies currently manage their data, and what actions – by departments and the centre – would best promote progress.

Our survey attracted responses from 346 civil servants – nearly half of them leaders and managers – and produced interesting results, finding strong demand across the workforce for stronger action by the centre of government. You can download the full report, or read our highlights and explore our data tool, below.

For a free copy of the findings report, please complete the form below:

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