Managing Performance and Leading Remote Teams in Government

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


This live, interactive remote workshop offers an opportunity to look at all the issues that can arise when managing performance. It will discuss and plan strategies to deal with such issues. This activity as part of your team management is particularly important in the current context of managing remote teams successfully, and it can play an important role in motivating your staff in their remote or hybrid working conditions.

Who is this seminar designed for?

The seminar is designed for line managers, team leaders, and any manager who is involved in trying to encourage and get the best performance from their team, who are currently working remotely, and who are away from the usual support structures of other colleagues and team members.

The seminar has been designed to provide both knowledge and skills frameworks to enable managers at all levels to lead their teams more effectively.

How will you benefit from attending?

By attending this workshop you will be able to:

  • Carry out a properly structured performance management process in your team
  • Understand how, why and when to apply performance management practices
  • Learn how to move through the stages of the performance cycle
  • Link objective-setting to organisational values and goals
  • Prepare for reviews

Learning outcomes

  • Understand how performance management and appraisals allow meaningful discussions to take place to develop potential in all staff
  • Learn how to use performance management to motivate and inspire your team, especially in the current context of remote and hybrid working in many civil service and public sector organisations
  • Understand how to manage expectations and standards and how to tackle issues such as disagreements and misunderstandings while your team members are working remotely


Session One Introduction
  • Background and personal objectives
  • What is performance management and what it is not
  • Why is it so useful in the management of remote and hybrid teams?
  • Facilitated discussion and sharing of delegates experiences
Session Two The Performance Grid and Cycle
  • What causes the shortfalls and the Performance Grid? – Analysis and characteristics
  • What can cause performance shortfalls in remote team working?
  • The Performance Cycle: vision, mission, values and setting objectives
  • Standard setting and competencies
  • Applying this all to remote and hybrid team working
  • Discussion
Session Three Plans, Reviews and Preparing for Assessment
  • Personal Development Plans and setting SMART objectives
  • Helping staff prepare for meaningful reviews
  • Barriers to effective assessment – overcoming these constructively and positively in remote teams
  • Discussion of delegates’ issues and examples
Session Four Action Planning
  • How to make an action plan to use with remote and hybrid teams
  • Methodical preparation for reviews: What, how and why and when?
  • The skills and knowledge needed to underpin your actions
  • How to provide feedback using structure and effective communication skills
  • Listening skills, questioning skills
  • Overcoming the barriers, engagement and the conversations needed
Session Five Feedback
  • Principles of feedback
  • Why do it?
  • How to make it meaningful
  • Final discussion

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.