Negotiation Skills for the Virtual World
This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
Overview
This live virtual training seminar covers being effective in negotiations with others who may take a different view or seek alternative outcomes. It provides a practical and interactive approach to using influence when consulting with stakeholders and provides opportunities to practise negotiation skills within the seminar workshop, as well as back in the workplace.
Who is the seminar designed for?
The seminar is designed for anyone who usually has responsibility for conducting meetings and negotiations and is currently holding these events online or in a hybrid mix. It is also useful for anyone who is new to this activity and finds themselves negotiating virtually for the first (or fourth or fifth) time in virtual meetings. (Even if your role has become more hybrid, you will encounter numerous other people whose organisations adopt a very flexible approach to new working, or who discourage unnecessary travel for their staff).
How will you benefit from attending?
If you usually conduct negotiations of any kind, you will benefit from attending this live virtual event that takes you through how to navigate the negotiation process in the virtual world.
Whatever your working profile, you will from now on encounter a range of stakeholders and potential partners who wish to hold meetings remotely. This training seminar will help you to manage that process more effectively.
Learning Outcomes
As a result of attending this workshop, you will:
- Be more aware of how your own behaviour affects your ability to influence and negotiate with others
- Be familiar with strategies to build rapport and relationships
- Be better equipped to build your credibility with stakeholders when influencing to achieve goals
- Understand how to deal with the challenges of negotiating virtually and make the most of the opportunities it offers
- Know how to prepare for successful negotiation that achieves win-win outcomes; and
- Understand how to modify your approach to negotiations.
Agenda
Session One Types of Negotiation
Welcome, introductions and overview of the workshop
Presentation and analysis of the different types of negotiation that delegates may be involved in
Delegates discussion
Session Two The Virtual and Hybrid World
The negotiating process in the virtual world
How different is it? How to prepare, What to expect. What to avoid
Approaches, tips, techniques
Sharing of delegate experiences
Session Three The Other Party
Approaches for getting to know the other party – planning, techniques and attitudes
Appreciating different perspectives, listening effectively, acting on the other party’s wishes, ideas, priorities
What to bear in mind in virtual discussions – analysing areas of distinction from face-to-face interaction
How to apply this knowledge and these approaches in the context of virtual meetings
Lunch
Session Four Knowing What You Can Negotiate
Preparation, authority, responsibility
Lines-to-take and establisihing parameters and give-and-take
Methods and approaches for achieving win-win
Session Five Practical Exercise
Workshop negotiation exercises
Session Six Review and Lessons Learnt
Review by trainer and peers
Sharing lessons learnt
Facilitated discussion
Close
Our L&D ethos
- We’re here to enable you to perform better
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
