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Public Services

Top job application tips for digital roles in government

A UK civil servant has set out a series of job application tips to help would-be public servants make the most of their application for digital roles in government. In […]

Skills-based recruitment reforms postponed in US federal government

The US federal government’s Office of Personnel Management (OPM) has said it will postpone the implementation of an executive order signed by ex-president Donald Trump to radically alter the federal […]

Boss class: Why are frontline staff more confident in US federal leadership than the top officials themselves?

Global Government Forum and PA Consulting’s Responsive Government Survey examined the views of civil servants from nine countries on how responsive their government was to the changing demands and pressures […]

The Responsive Government Survey in four charts: which countries lead the global pack?

Global Government Forum and PA Consulting’s Responsive Government Survey examined the views of civil servants from nine countries on how responsive their government was to the changing demands and pressures […]

UK government accused of ‘civil service bashing’ in remote working row

A UK civil service union accused some government ministers of indulging in “civil service bashing” while another warned of industrial action, after a war of words was sparked this week about civil servants’ return to the office.  The flurry of stories […]

Australian Public Service launches new professional development academy

The Australian Public Service (APS) has launched a new, service-wide learning and development (L&D) hub to build capabilities and set standards for professional training. The APS Academy aims to foster […]

Taking stock of the pandemic response: building human resilience in civil services

Managing COVID-19 has placed huge demands on public and civil servants everywhere. Una O’Brien, leadership coach and former permanent secretary at the UK’s health department, explores what research tells us […]

Capability-based pay to be introduced under UK civil service reform plans

All senior appointments to the UK civil service will be open to public competition and capability-based pay will be introduced, under the government’s new reform programme announced today. Alongside transforming […]

Home Office considers complaints examiner after scathing ombudsman report

The UK Home Office could introduce an independent complaints examiner (ICE) after a scathing report from the Parliamentary and Health Service Ombudsman, which found that a ‘Windrush generation’ UK resident […]

Public trust in government isn’t only essential to service delivery – it restores the public sector too

Opinion: Trust strengthens links with communities, and those bonds help to attract broader talent into public service, writes former New Zealand civil service chief Iain Rennie. After COVID-19, we must seize the […]