All posts tagged "citizen experience"

Inability to balance public finances ranked top in list of interconnected risks facing governments
There is a critical need for governments to take an integrated approach to risk management in the face of intersecting economic, environmental and geopolitical challenges, according to a new report
- Posted January 21, 2025
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ChatGPT fails prestigious Indian civil service test; US works to streamline citizen experience: policy & delivery news in brief
Global Government Forum’s weekly digest of the news you need to know but might have missed. AI chatbot fails Indian civil service examination The controversial AI service ChatGPT has reportedly
- Posted March 9, 2023
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How governments are using mobile IDs to transform services for citizens
As governments around the world look to deliver digitally-enabled services,...
- Posted July 14, 2023
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How civil servants can make confident decisions in government
Civil servants in government make many decisions every day. From...
- Posted July 10, 2025
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Leadership ranked as the most critical factor for government innovation
Leadership support stands out as the most critical factor for...
- Posted July 10, 2025
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‘Making the system more equitable for those who follow’: Five minutes with Dr Ranjana Sharma, chief scientist, Natural Resources Canada
In this sister series to our ‘Five minutes with’ interviews,...
- Posted July 10, 2025
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Additional $420bn a year needed to achieve gender equality, UN says
There is a US$420bn annual shortfall in the funding needed...
- Posted July 10, 2025
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US Treasury urged to hit ground running in ending paper cheques
Three banking groups have written to the US Department of...
- Posted July 9, 2025
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How to build digital credentials that work in government
Many governments have developed or are in the process of...
- Posted July 9, 2025
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BRICS leaders urge richer nations to fund global energy transition
Wealthy nations should fund the mitigation of greenhouse gas emissions...
- Posted July 8, 2025
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