All posts tagged "consumer protection"

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  White House cracks down on customer service ‘doom loops’ and subscription traps 

  The Biden administration has announced new actions that aim to make it easier for consumers to cancel subscriptions, get refunds, submit healthcare and insurance forms online, and access customer service.  The multi-agency

  • Posted August 15, 2024
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  UK enters race to permit wider use of drones for business activities

  The UK’s aviation regulator has granted permission to a tech company to trial routine long-distance drone services, bringing another country into the global race to make drone use an everyday

  • Posted April 23, 2021
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  Major survey highlights Europeans’ fears over AI

  Less than 20% of Europeans believe that current laws “efficiently regulate” artificial intelligence, and 56% have low trust in authorities to exert effective control over the technology, according to a

  • Posted September 16, 2020
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  Slow but sure: exploring open banking’s potential for streamlining citizen services

  Open banking creates super-fast, automated data connections and brings significant possibilities for improving public service delivery, but adoption has so far been slow. Ian Hall investigates the opportunities and obstacles

  • Posted July 23, 2020
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