All posts tagged "online services"

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  UN warns against ‘one-size-fits-all’ policy for government digital services

  Governments around the world are making progress on the provision of online services for citizens, according to a United Nations (UN) report on digital government, but a one-size-fits-all transformation policy

  • Posted October 4, 2022
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  ‘No analogue jobs’: building cross-government digital capability

  The COVID-19 pandemic created huge demand for digital skills within governments, accelerating an existing global trend. But building a government-wide digital profession is no simple matter. At a recent GGF

  • Posted November 8, 2021
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  International GovTech maturity “lower than expected”, says World Bank

  Despite increasing investment across the world, GovTech maturity is “lower than expected” in most countries and digital citizen engagement lacking, research from the World Bank has found. While most governments

  • Posted September 22, 2021
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  Collaboration, education and legislation: how governments are tackling online harms

  Governments across the world are racing to balance the needs of online freedom and openness with those of safety and security. At a recent GGF webinar, experts from Europe and

  • Posted April 26, 2021
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  Mastercard Trust Center

  The prevalence of cyberattacks as a threat for SMEs has grown significantly. With the new Mastercard Trust Center, governments can help SMEs stay secure online with free online access to

  • Posted October 20, 2020
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  Canadian government suspends online services after cyberattack

  Thousands of user accounts for online government services have been hacked, the Canadian government confirmed at the weekend. The cyberattacks, first reported by CBC News, targeted GCKey and Canada Revenue

  • Posted August 19, 2020
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  Australia’s digital ID project delayed

  The Australian government’s plan to integrate its myGovID digital identity with the myGov service platform has been delayed, after a trial uncovered usability concerns.  The digital ID will replace myGov’s

  • Posted August 3, 2020
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  The restorative power of tech: an interview with Spain’s digital agency chief, David Cierco

  For years David Cierco, head of the Spanish Red.es digital unit, made steady progress on improving the country’s public services and supporting its businesses. Then came coronavirus, and an emerging

  • Posted June 3, 2020
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  Canada expands online health services and launches COVID-19 supply council

  Canada’s prime minister Justin Trudeau has announced a CAN$240m (US$170m) investment in online health services to boost mental health and primary care platforms during the coronavirus pandemic. The PM has

  • Posted May 6, 2020
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