The A-Z of Policy

This is an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


This event covers the essentials that every policy maker needs. It is ideal for those new to policy or those seeking to build on their existing knowledge. It covers the development of the whole policy cycle: rationale, objectives, appraisal of options, implementation, monitoring, evaluation and taking forward lessons learned into the design and implementation of future policies.

Learning Objectives

By attending this event you will:

  • Understand the key stages in the policy cycle – from design to implementation to evaluation and beyond
  • Understand the factors that make the difference between policy that works and policy that fails
  • Be able to choose between the wide range of possible options for achieving government policy objectives
  • Have a framework for monitoring and evaluating policy impacts and be able to adapt accordingly.


Welcome, Introductions and Overview of Sessions

Session One Problem Definition and Goal-Setting

  • Understanding the problem or opportunity that the policy will address
  • Getting to the root cause of the issue
  • Making the business case for government intervention (e.g. market failure, issues of equity and fairness, addressing risks to public etc.)
  • Creating outcome-focused policy goals
  • Ensuring strategic alignment between policies


Session Two Option Creation and Option Appraisal

  • The range of possible policy options
  • Creativity and innovation
  • Impact assessment and cost-benefit analysis
  • The Five Case Model and the criteria for choosing the best option
  • Gathering evidence from stakeholders (including service users and all affected by proposed policy)
  • Involving the front-line in policy design

Lunch Break

Session Three Policy Implementation

  • Focusing effort and making strategic choices that support implementation
  • Project management and benefits realisation
  • Managing the “Delivery Chains”
  • Managing delivery risk
  • Change management
  • Involving the front-line and service users in policy implementation planning


Session Four Monitoring, Evaluation and Continuous Policy Improvement

  • Monitoring progress on policy delivery
  • Adapting policy as needed (based on results of monitoring)
  • Evaluating lessons learned
  • Learning and improving policy as the context changes

Final Questions and Discussion


Our L&D ethos

  • We’re here to enable you to perform better

Our L&D Team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries 

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

This is an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.