Building Trust, Collaboration and Productivity in Remote Teams

25 November 2021
Management, Leadership and Teams


Managing people is one of the trickiest roles any of us can undertake. In the current context of remote working, it can be even more of a challenge. The new way of working requires both tried and tested approaches to leading and working with your team, as well as new ideas, including empowering your colleagues, providing extra support in all areas of activity and interaction, and building in as much flexibility as possible.

We will look at how to build trust, how to stay ahead of the game in terms of managing your team’s workload, influence productivity with regular channels of communication, and how to foster the spirit of collaborative effort when everyone is located remotely from each other, or in a hybrid mixture of remote and office-based locations.

Who is the seminar designed for?

This workshop will be helpful to managers at all levels who want to ensure that their distributed ways of working and their teams remain productive and feel supported. It is also designed for anyone working as part of a team, who wishes to ensure that they and their colleagues are working together and supporting each other to achieve their goals in remote and hybrid contexts.

How will you benefit from attending?

You will:

  • Learn how to use leadership skills and motivation theories to influence and manage others including tips on applying this to remote and hybrid working
  • Develop a better understanding of how to communicate regularly, supportively, and unobtrusively, so as to foster trust, collaboration and performance in a remote team
  • Work through some approaches to guide the achievement of team goals when working remotely
  • Examine and understand how to build and motivate highly performing teams in the context of remote collaborative working
  • Examine the transferability of the skills and practices into different cultures and organisational working practices

Learning outcomes

  • Understand how to empower and inspire your team in a remote or hybrid context
  • Learn when and how to deliver tough messages sensitively in order to maximise performance and potential
  • Understand the psychological and logistical factors of remote working that may lead performance to dip for certain individuals
  • Learn effective approaches for managing problems caused by remote and hybrid contexts
  • Understand how to deal with colleagues who may be experiencing difficulties in the current circumstances


Thursday 25th November
Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in EST (Eastern Standard Time): 08:00. Finish time 14:00

13:00 Session One

Maintaining Performance and Productivity in Remote Teams

  • Performance is all about people
  • Why could performance and productivity dip in the current context of remote team working? – facilitated discussion and analysis of logistical and psychological factors
  • Methodical approaches for setting goals and boundaries
  • Managing your own and your team’s expectations in remote working
  • Techniques for adopting a supportive approach to team management
14:00 Session Two


  • Communication structures for supporting and engaging with your colleagues
  • Analysis of the vital role of regular communications, clear messaging and listening to colleagues’ input to avoid problems building up
  • Approaches for handling colleagues across personality and productivity spectrums
  • Facilitated discussion
15:00 Session Three

Fostering Collaboration

  • Approaches to leadership and influencing in remote team building
  • Leadership styles when leading and delegating – delegation as a tool for building trust
  • How to manage, inspire, persuade and build collective motivation
  • What is performance improvement v performance management? And why are these important in building collaboration
  • Setting boundaries within collaborative effort
  • Discussion of delegates issues
16:00 Lunch
17:00 Session Four

Motivating Remote Teams

  • Analysis of motivation theories and applying these to remote team working
  • How to engage effectively with your team when working remotely
  • Approaches for inspiring and motivating
  • Delegates’ experience sharing
18:00 Session Five

Managing the Feedback Loop Effectively

  • Using feedback as a tool for managing productivity and collaborative effort
  • The essentials of giving and receiving feedback
  • How to deliver it in the current context of remote working
  • Leadership performance grid
  • Action planning
19:00 Close

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


The price of attending this one-day Virtual Training Seminar is:
CAD 870 per person
EUR 580 per person
GBP 500 per person
USD 690 per person

Please contact us for details of discounts for group bookings, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.