Delivering Public Good through Policy

20 January 2022
Project Planning


Achieving the successful delivery of public good by means of policy intervention is one of the primary rationales for the existence of the civil service and the wider public service. Public good underpins and even defines the ethos of a civil service dedicated to supporting the public in a way that the private business sector cannot do.

The concept of public good beyond standard Value for Money criteria is a key element of this ethos. 

This seminar will analyse the practicalities of delivering this concept in the real world. It will look in highly practical terms at ways in which policies that are based on these ideals can actually be developed, implemented and successfully delivered.

The seminar will focus on approaches and methodologies that can be taken in order to address these challenges effectively, providing practical frameworks that can be used in a variety of distinct contexts and cultures.

Who is it designed for?

This event is for civil service and public sector officials with strategy, policy or business planning responsibility at all levels, including senior staff.

How will you benefit from attending?

This event will improve your policies and projects by helping you develop a stronger rationale for them. This will make it more likely policy proposals are taken forward. It will also make it more likely those policies and projects will be delivered successfully.

Learning outcomes

You will:

  • Understand the importance of the concept of public good in economics and policy making.
  • Be able to use cost-benefit analysis and other tools
  • Know what to consider when assessing how to target your limited resources where they can make the greatest strategic difference
  • Gain an understanding of the key elements of effective policy development and delivery
  • Understand how to involve the right people to get the evidence needed for good policy.


Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in EST (Eastern Standard Time): 08:00. Finish time 14:00

13:00 Session One

Defining Public Good

  • The Ideal – The UN’s SDGs and other supra-national initiatives
  • National initiatives and case studies
  • Education, welfare, pensions
  • Public good and Covid
  • Discussion and sharing of delegates’ experiences
14:00 Session Two

Cost Benefit Analysis, VFM and Quantifying “Good”

  • Analysis of key concepts
  • Defining and evaluating cost, efficiency, waste, benefits
  • Discussion of the concept of competition
  • Procurement processes and tensions
  • Chief Accounting Officers and monitoring the audit trail
  • Discussion and analysis
15:00 Session Three

Managing the Tension Between Public Good and VFM

  • Tension between VFM and public good – how to quantify and manage this – why strategy is crucial in this process
  • Politics as the manifestation of differing policy priorities
  • The complex mix of party political, departmental, ministerial and government agendas – how to achieve the seamless transition from ministerial will into successfully delivered policy outcomes
  • Policy intervention, political expediency and the electoral cycle
  • Discussion and sharing delegate views
16:00 Break
17:00 Session Four

Building Public Good into Policy Development and the Delivery Process

  • What does policy aim to achieve?
  • Fundamentals of the public policy
  • Improving citizens’ lives, reducing inequality, providing support, achieving societal cohesion
  • Action planning delivery-focused policy development strategies
  • Analysis of the characteristics of successful, robust delivery-focused policy development – what seems to work well, and why? What does not seem to work and why?
  • Discussion of delegates’ own examples
18:00 Session Five

Practicalities and Action Planning for Policy Delivery Beyond VFM

  • How to effectively bridge the Policy/Operational delivery divide
  • Focus on practical policy development
  • The evidence base and other approaches to successful policy formulation
  • Bringing in the operations and project managers early in the policy cycle
  • How to move seamlessly from policy decisions into project planning and delivery
  • Facilitated final discussion
19:00 Close

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


The price of attending this one-day Virtual Training Seminar is:
CAD 870 per person
EUR 580 per person
GBP 500 per person
USD 690 per person

Please contact us for details of discounts for group bookings, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.