Creating and Growing a Productive Team – Interviewer Skills

28 September 2021
Management, Leadership and Teams


This course will help you assess your organisation’s procedures and guidance. Recognise how you and your organisation can improve best practise in your recruitment processes, and how you can best apply these in the current context of remote working and remote interviewing.

This interactive and practical event is designed to help you work as effectively as possible by alerting you to the most important mistakes to avoid when interviewing people for jobs. The seminar will enable you to select the best person for the job rather than, for example, the person who reflects your own biases.

Who is the seminar is designed for?

Anyone involved in or due to be involved in, recruitment and interviewing of new staff.

How will you benefit from attending?

This course will give you the tools you require to recruit the right staff with the best skills and potential to promote your team’s effectiveness. This can be seen by interviewers as especially challenging in the context of remote interviews, so we will examine how to apply best practice in the current context.

Learning outcomes

  • Know how to structure and create a professional interview process
  • Extract the required understanding of your candidates through effective questioning
  • Objective candidate evaluation
  • See the big picture for the organisation and role
  • Hold a structured and effective interview

Subject areas to be covered include

  • Attracting the right candidates with a clear job description
  • Pinning down competency-based questions for a structured process
  • Using your questioning skills to the best of their ability
  • Avoiding selection bias
  • Create a practical personal development plan


Tuesday 28th September
Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in EST (Eastern Standard Time): 07:00. Finish time 13:00
Start time in BST (British Summer Time): 13:00. Finish time 19:00

12:00 Session One Recognising the Key Elements to Recruitment
  • Welcome and understanding the cost of recruitment
  • Legal framework – ensuring to avoid discrimination
  • Promoting an inclusive culture
  • Analysing the role and creating job and person specification
  • Clarity of competencies required
13:15 Coffee Break
13:30 Session Two Structure and Skills
  • Behavioural competencies
  • Competency based questions
  • Planning the interview
  • Structure the interview, taking account of remote considerations
  • Accurate decision on candidates
15.00 Lunch
16:00 Session Three The Process of Recruitment
  • Create competency-based questions to fulfil all the requirements of the role
  • Structure the remote interview meeting, plan and consider online implications
  • Avoiding selection bias
  • Candidate evaluation
  • Feedback to applicants
17.30 Session Four Outcomes and Next Steps
  • Develop and personal framework for upcoming interviews
  • Develop a plan to implement this successfully in remote interview contexts
18:00 Close

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


The price of attending this one-day Virtual Training Seminar is:
CAD 870 per person
EUR 580 per person
GBP 500 per person
USD 690 per person

Please contact us for details of discounts for group bookings, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.