Managing Performance and Leading Remote Teams

23 June 2021
Management, Leadership and Teams


This workshop offers an opportunity to look at all the issues that can arise when managing performance. It will discuss and plan strategies to deal with them. This activity as part of your team management is particularly important in the current context of managing remote teams successfully, and it can play an important role in motivating your staff in their remote and hybrid working conditions.

Who is this seminar designed for?

The seminar is designed for all team leaders, and all managers who are involved in trying to encourage and get the best performance from their teams who are currently working remotely, and who are away from the office and the usual support structures of other colleagues and team members.
The seminar has been designed to provide both knowledge and skills frameworks to enable managers at all levels in both the civil service and the wider professional community.

How will you benefit from attending?

By attending this workshop delegates will be able to:

  • Carry out a properly structured performance management process in their team
  • Understand how, why and when to apply performance management practices
  • Learn how to move through the stages of the performance cycle
  • Link objective-setting to organisational values and goals
  • Prepare for reviews

Learning outcomes

  • Understand how performance management and appraisals allow meaningful discussions to take place to develop potential in all staff
  • Learn how to use performance management to motivate and inspire your team, especially in the current context of remote and hybrid working
  • Understand how to manage expectations and standards and how to tackle issues such as disagreements and misunderstandings while your team members are working remotely


Wednesday 23rd June
Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in EST (Eastern Standard Time): 07:00. Finish time 13:00
Start time in BST (British Summer Time): 13:00. Finish time 19:00

12:00 Session One


  • Background and personal objectives
  • What is performance management and what it is not
  • Why is it so useful in the management of remote and hybrid teams?
  • Facilitated discussion and sharing of delegates experiences
13:00 Session Two

The Performance Grid and Cycle

  • What causes the shortfalls and the Performance Grid? – Analysis and characteristics
  • What can cause performance shortfalls in remote team working
  • The Performance Cycle: vision, mission, values and setting objectives
  • Standard setting and competencies
  • Applying this all to remote and hybrid team working
  • Discussion
14:00 Session Three

Plans, Reviews and Preparing for Assessment

  • Personal Development Plans and setting SMART objectives
  • Helping staff prepare for meaningful reviews
  • Horns and halos and other barriers to effective assessment – overcoming these constructively and positively in remote teams
  • Discussion of delegates’ issues and examples
15:00 Lunch
16:00 Session Four

Action Planning

  • How to make an action plan to use with remote and hybrid teams
  • Methodical preparation for reviews: What, how and why and when?
  • The skills and knowledge needed to underpin your actions
  • How to provide feedback using structure and effective communication skills
  • Listening skills, questioning skills
  • Overcoming the barriers, engagement and the conversations needed
17:00 Session Five


  • Principles of feedback
  • Why do it?
  • How to make it meaningful
  • Final discussion
18:00 Close

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


The price of attending this one-day Virtual Training Seminar is:
CAD 870 per person
EUR 580 per person
GBP 500 per person
USD 690 per person

Please contact us for details of discounts for group bookings, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.