The A-Z of Policy

20 March 2024

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To book your place on this seminar, or for details of discounts for group bookings, please email David Leakey on [email protected] or phone on +44 20 7661 7817.


This event covers the essentials that every policy maker needs. It is ideal for those new to policy or those seeking to build on their existing knowledge. It covers the development of the whole policy cycle: rationale, objectives, appraisal of options, implementation, monitoring, evaluation and taking forward lessons learned into the design and implementation of future policies.

Learning Objectives

By attending this event you will:

  • Understand the key stages in the policy cycle – from design to implementation to evaluation and beyond
  • Understand the factors that make the difference between policy that works and policy that fails
  • Be able to choose between the wide range of possible options for achieving government policy objectives
  • Have a framework for monitoring and evaluating policy impacts and be able to adapt accordingly.

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Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in Eastern Time: 08:00. Finish time 12:30

13:00 Welcome, Introductions and Overview of Sessions

Session One Problem Definition and Goal-Setting

  • Understanding the problem or opportunity that the policy will address
  • Getting to the root cause of the issue
  • Making the business case for government intervention (e.g. market failure, issues of equity and fairness, addressing risks to public etc.)
  • Creating outcome-focused policy goals
  • Ensuring strategic alignment between policies


Session Two Option Creation and Option Appraisal

  • The range of possible policy options
  • Creativity and innovation
  • Impact assessment and cost-benefit analysis
  • The Five Case Model and the criteria for choosing the best option
  • Gathering evidence from stakeholders (including service users and all affected by proposed policy)
  • Involving the front-line in policy design


Session Three Policy Implementation

  • Focusing effort and making strategic choices that support implementation
  • Project management and benefits realisation
  • Managing the “Delivery Chains”
  • Managing delivery risk
  • Change management
  • Involving the front-line and service users in policy implementation planning


Session Four Monitoring, Evaluation and Continuous Policy Improvement

  • Monitoring progress on policy delivery
  • Adapting policy as needed (based on results of monitoring)
  • Evaluating lessons learned
  • Learning and improving policy as the context changes

Final Questions and Discussion

17:30 Close

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D Team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries 

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector


The price of attending this Virtual Training Seminar is:
CAD 830 per person
EUR 580 per person
GBP 500 per person
USD 600 per person

Book Now

Please contact us for details of discounts for group bookings, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific needs.

You can email David Leakey on [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.