Wellbeing and Stress: Building Resilience in Remote, Hybrid and Office-Based Teams

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


Coping with pressure and stress can be a challenge at any time. In the current context of remote, hybrid or office-based working in the Covid pandemic, people can find their working situation even more acutely stressful than ever. It can be very difficult struggling with the constant demands of time and output, work while trying to juggle some sort of work-life balance, and people are not always able to cope. This means sick absences may rise, behaviours may change, conflict rises in the workplace and productivity is affected adversely.

Understanding how you can build resilience or provide support for others can be a game changer.

This live virtual training seminar addresses the differences between pressure and stress, what they mean, how they impact, how they can manifest in you and others, and why it is imperative to do something about it.

Who is the course designed for?


The course helps people to identify strategies to manage their own potential stress factors and come away with an action plan. It aims to deal with increasing your influence at work to cope with unreasonable demands, as well as coping techniques to deal with pressures which are outside of your control or influence. It is also for people within organisations who have responsibility for helping colleagues to adapt, and who wish to support people, which is more important than ever. 

How will you benefit from attending?

By the end of the course delegates will be able to:

• Identify the difference between stress and pressure
• Understand the manifestations of stress
• Understand why it is  important to address it, and how to do something about it
• Strategize how to deal with workplace and outside work pressures
• Action plan individual strategies to apply

Learning Outcomes

  • Understand the organisational and personal impact of stress
  • Understand how to implement strategies for coping with pressure
  • Learn how to plan and prioritise
  • Learn techniques for “stress busting” effectively and for taking control of the pressure around you

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


Session One Understanding Pressure and Stress

What is stress and what is pressure? – definitions, analysis and discussion
What are the stress factors?
How do remote and hybrid working, and office-based working in the Covid pandemic add to pressure and stress? – logistics, space, flexibility, resources, motivation  
Facilitated delegate discussion

Session Two Impact of Stress

How does stress manifest itself?
Why do I need to do something about it?  – Organisational and personal impact
Delegate experience sharing

Session Three Strategies for Coping

Strategies for coping with pressure at work to take control
Goals, long- and short-term planning and prioritising
Covid-specific strategies – supervision and support, resources
Understanding your diverse team’s mindsets (one person’s splendid independence is being marooned and feeling isolated for someone else)
Coping with change and uncertainty in remote working – being away from your colleagues, friends and teams
Engagement and communication
Sharing delegates’ experiences and initiatives

Lunch Break

Session Four Empowerment

Examination of how to say no to unreasonable requests – or no for now – without breaking work relationships
Identifying behaviour patterns in yourself and others – what can we learn from these and how can we use this knowledge to cope better?
What to avoid, and identifying what makes things worse

Session Five “Stress Busting”

Stress Busters for those areas I have no control over
Action Planning
Final discussion


Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.