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Asia Pacific

Indian government launches public services chatbot tender

The Indian government is seeking tech firms to build an AI-powered chatbot to help citizens access digital services, issuing a Request for Proposal (RFP) last week.  According to The Times of […]

Finance and governance are not the gatekeepers of innovation

At a recent event, senior leaders discussed how governance and processes can support new thinking. While siloes can be problematic, COVID has shown that collaboration is key. Adam Branson reports […]

Singapore grants non-banks access to e-payments infrastructure

Singapore’s central bank is opening up its retail payments infrastructure to non-banks from February 2021 to simplify e-payments for consumers and businesses. The Monetary Authority of Singapore (MAS) announced on Monday that […]

Australia launches public consultation on digital identity programme

Australia’s Digital Transformation Agency (DTA) is consulting with the public and businesses on new laws to support the rollout of its digital identity programme.   The consultation, which opened last week, states […]

Singapore rolls out digital signatures

The Singapore government is extending its National Digital Identity (NDI) programme with a new service enabling citizens to digitally sign contracts, agreements and other legal documents. ‘Sign with SingPass’ will […]

New strategy for evaluating needs of indigenous people proposed in Australia

A dedicated office should be established to ensure that government policy evaluations always consider the interests of Aboriginal and Torres Strait Islander people, a new Australian strategy proposes. The model […]

ASIC deputy chair quits over expenses accusations

The deputy chairman of the Australian Securities and Investments Commission (ASIC), Daniel Crennan, stepped down on Monday after it was revealed the commission had incorrectly paid him around AU$70,000 (US$50,000) […]
Lotte World Tower against blue sky.

South Korea tops OECD digital government rankings

South Korea has been ranked as the top digital government among 33 countries in a league table released by the Organisation for Economic Cooperation and Development (OECD). The 2019 Digital […]

Civil service transformers: adapting to a changing world

In a world of ever-quickening change, civil services must constantly transform themselves – adapting their structures and operations to meet the public’s fast-changing needs. At this GGF webinar, the civil […]

Australia’s auditor general calls for more funding as number of investigations drop

The Australian National Audit Office (ANAO) – which conducted six fewer audits than its target this year, due to budget constraints – will be forced to further cut the number […]