All posts by Matt Ross

About Matt Ross

Matt is Global Government Forum's Contributing Editor, providing direction and support on topics, products and audience interests across GGF’s editorial, events and research operations. He has been a journalist and editor since 1995, beginning in motoring and travel journalism – and combining the two in a 30-month, 30-country 4x4 expedition funded by magazine photo-journalism. Between 2002 and 2008 he was Features Editor of Haymarket news magazine Regeneration & Renewal, covering urban regeneration, economic growth and community development; and from 2008 to 2014 he was the Editor of UK magazine and website Civil Service World, then Editorial Director for Public Sector – both at political publishing house Dods. He has also worked as Director of Communications at think tank the Institute for Government.

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  Privacy, security, trust, transparency: how to enable data-sharing in government

  At the Global Government Digital Summit, digital leaders set out the barriers to government data sharing – from citizens’ suspicions to systems that disincentivise departments – and shared ideas for making

  • Posted March 7, 2025
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  Digital identity dilemmas – and how governments are working to overcome them

  If done right, digital credentials can provide the convenience and user experience citizens crave. At the Global Government Digital Summit, public service leaders shared their approaches to digital ID Citizens

  • Posted February 28, 2025
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  Looking skyward: how governments are moving from cloud-first to cloud-smart

  Cloud computing offers numerous benefits – but governments must ensure that its use is effective in providing rapid, secure, and stable access to digital services. At the Global Government Digital

  • Posted February 21, 2025
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  Aiming high with AI: making artificial intelligence ubiquitous across government

  Governments are working hard to harness AI – but how to move its use from being considered novel to the norm? At the Global Government Digital Summit, digital leaders discussed

  • Posted February 14, 2025
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  ‘Drowning in data’: how governments can stay afloat in the information tsunami

  At the Government Finance Summit, senior leaders discussed how civil services can make sense of the vast quantities of data available to them “We’re drowning in data,” said Sarah Glavey,

  • Posted January 22, 2025
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  ‘Death to the tax return’: tracking the revolution in revenue collection

  Digital technologies are dramatically easing the process of paying tax, while providing invaluable data to finance departments. At the Government Finance Summit, civil service leaders discussed the remarkable progress in

  • Posted January 13, 2025
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  Delivery driver: how the Canadian Data/AI Challenge makes data dreams come true

  The deadline is approaching for entries into the third Public Service Data/AI Challenge. As public servants are invited to put forward their ideas for how government could make better use

  • Posted January 8, 2025
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  The tAIxman: how AI is transforming Ireland’s revenue collection 

  Finance departments can be slow to adopt new technologies but in the land where the computer was first conceived, Ireland’s Revenue agency is finding a host of applications for artificial

  • Posted January 2, 2025
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  Directed by data: how governments are creating user-centred services

  During the pandemic, civil servants had to act fast to protect people – and to protect them, they first had to understand them. At GovernmentDX in Washington DC, digital leaders

  • Posted December 19, 2024
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  If it counts, count it: government finance leaders on boosting productivity

  The public sector is often accused of inefficiency – but at the Global Government Finance Summit, top leaders revealed some highly inventive ways of driving up civil service productivity “The

  • Posted December 17, 2024
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