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Public Services

Australia's shadow minister for government services Bill Shorten speaks on stage at a rally wearing a blue shirt

Labor promises public inquiry into ‘Robodebt’ failings if it wins Australian election

Australia’s opposition Labor Party has said it will call a royal commission to investigate the failings of a debt-calculation system that resulted in more than 400,000 people being chased for […]

Jair Bolsonaro

Brazilian officials set for pay increase after public service strikes; Australian Electoral Commission’s plan to tackle election misinformation: policy and delivery news in brief

Global Government Forum’s weekly digest of all the news you need to know but might have missed Brazil government to boost public servant pay by 5% in July The government […]

Opinion: why a paradigm change is needed in public service thinking

In a fast-changing and increasingly complex world, cookie-cutter solutions to public policymaking will no longer suffice, argues academic Jochen Prantl. Here, he outlines the factors prompting the need for change […]

Photo of hands joined together

Overcoming the challenges of working across government boundaries: how interagency performance was transformed in New Zealand

A new book details the innovative New Zealand programme that improved performance in ten of the most challenging cross-cutting problems. Professor Rodney Scott and Ross Boyd explain how it was […]

Hong Kong at night

Hong Kong’s ‘money no object’ COVID fight; Canada’s pandemic response hiring surge; US DoJ urges government transparency: policy and delivery news in brief

Global Government Forum’s weekly digest of all the news you need to know but might have missed Hong Kong leader vows to ‘spend whatever money is required’ to maximise civil […]

‘Bursts and explosions of creativity’ and being risk smart: lessons from responsive governments

Coronavirus forced public and civil services around the world to respond at a pace rarely seen to the public health and economic emergency. Panellists at a recent Global Government Forum […]

COVID-19 the catalyst: public service leaders explain how the pandemic has changed government

From building internal tech capabilities to embracing hybrid working, leaders examine how civil services have changed as a result of the coronavirus crisis When COVID-19 hit in early 2020, public […]

Top job application tips for digital roles in government

A UK civil servant has set out a series of job application tips to help would-be public servants make the most of their application for digital roles in government. In […]

Skills-based recruitment reforms postponed in US federal government

The US federal government’s Office of Personnel Management (OPM) has said it will postpone the implementation of an executive order signed by ex-president Donald Trump to radically alter the federal […]

Boss class: Why are frontline staff more confident in US federal leadership than the top officials themselves?

Global Government Forum and PA Consulting’s Responsive Government Survey examined the views of civil servants from nine countries on how responsive their government was to the changing demands and pressures […]