Digital Transformation

Digital and data takeaways from Innovation 2025 

Global Government Forum has used an artificial intelligence tool to analyse all the sessions at the Innovation 2025 conference for takeaways on how governments are using digital and data tools […]

A photograph of US dollars.

Trump orders end of US government cheques in digital disbursements overhaul

US president Donald Trump has signed executive orders to “modernise how the government handles money” and centralise a “fragmented” federal disbursements bureaucracy to tackle fraud. The first executive order mandates […]

Simplifying citizens’ lives: Five minutes with Birna Íris Jónsdóttir, chief executive of Digital Iceland

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation 2025 conference. Taking place in […]
Cat Little speaking at Innovation 2025

Innovation ‘key to getting government operating at the best of its ability’, Little tells civil servants

Civil servants in the UK must foster an experimental and “risk-smart” culture, Cat Little, the chief operating officer for the UK civil service and permanent secretary to the Cabinet Office, […]
Five Minutes With interview card with Natalie Jones, director of digital identity, DSIT

‘Take all the opportunities you can!’: Five minutes with Natalie Jones, director of digital identity, Department for Science, Innovation and Technology

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation 2025 conference. Taking place in […]

Solving the right problems: Five minutes with Wei Boon Goh, chief executive of Singapore’s Government Technology Agency

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation 2025 conference. Taking place in […]

A lesson in transformation: how a UK digital driving licence went from ‘not possible’ to coming this year

“When people order their groceries, book a holiday or check their bank accounts, they expect and receive a seamless and easy experience. The same should be true of government services… […]
Science secretary Peter Kyle demonstrating the GOV.UK app

‘A job centre in people’s pockets’: how the UK government’s app will work – and the ambitions for the future

Few things better capture the transformations that digital technology has brought into the world in the last two decades than the ubiquity of the app. From connecting with friends and […]

New UK digital services plan aims to ‘transform the relationship between citizen and state’

The UK government has set out a wide-ranging digital transformation plan, pledging a “giant leap forward” in the services the state provides. Science secretary Peter Kyle said that the government […]

The power of partnerships: outgoing US federal CIO Clare Martorana reflects on how to drive government transformation

As she leaves the US federal government, Clare Martorana reflects on the accomplishments – and frustrations – of one of the biggest technology jobs anywhere in the world Technology in […]