How Governments Are Modernizing Citizen Payments
Join Delaware State Treasurer Colleen Davis for an interactive discussion on how governments are improving citizen payments, reducing fraud and moving beyond outdated systems.
Technology can transform the way that state and local governments across the United States can pay – and be paid – by citizens. Transformation opportunities such as pre-paid cards and direct payments can help make state governments more responsive, and tackle the bureaucratic burden of printing and sending checks to recipients.
Many states and local governments are looking to transform how they provide payments, and this Global Government Forum and Global Government Finance webinar, supported by Visa, will bring together finance innovators from state and local governments to discuss how they are transforming disbursements.
The session will share practical insights on how governments can – and have – improved disbursements across government – and how they could transform services in the years ahead to reflect transformation opportunities.
We will discuss:
- How states have developed transformation plans for disbursements
- The opportunities – and barriers – that organizations face in moving away from paper checks
- How improvements in disbursement processes can help tackle fraud
Public servants can register here for free to attend this webinar
Time
USA/Canada Eastern Time (EST): 10:00 – 11:15
Panel
Colleen Davis, Delaware’s State Treasurer, United States
Colleen Davis is Delaware’s State Treasurer, overseeing an $11.5 billion public portfolio spanning cash reserves, debt instruments, and retirement systems. With more than 20 years of experience across healthcare, pharmaceuticals, and public finance, she brings rare cross-sector depth to institutional capital governance. Davis co-chairs the State Employee Benefits Board and leads the Cash Management Policy Board and Delaware Economic and Financial Advisory Council. During COVID-19, she led efforts to close a $255 million structural deficit while preserving Delaware’s AAA bond rating. She has directed infrastructure bond issuances, established public retirement frameworks, and holds an MBA from INSEAD, MMS from Thomas Jefferson University and BS in Molecular Biology.
Joe Delaney, Director, North America Visa Government Solutions (VGS)
Joe is a Payments Professional with 25 years of experience. In his current role, he is responsible for Visa’s North American government disbursement strategy and manages relationships with government-focused partners, including financial institutions, fintechs, gov-techs, pay-facs, and system integrators. Before joining Visa, he held roles at PayPal, Corpay, and American Express.
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Webinar chair: Siobhan Benita, Moderator, Global Government Forum
Siobhan was a senior civil servant in the UK with more than 15 years’ Whitehall experience. She worked in many of major delivery departments, including Transport, Environment, Health and Local Government. She also had senior roles at the heart of government in the Cabinet Office and HM Treasury, including supporting the then Cabinet Secretary, Lord O’Donnell, to lead work on civil service reform and strategy. Siobhan left to run as an independent candidate in the Mayor of London election. She subsequently joined her alma mater, Warwick University, as Chief Strategy Officer of Warwick in London and Co-Director of the Warwick Policy Lab
