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Management and Leadership Masterclass

This is an open programme and an in-house training course, which we can deliver either online or in person. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.

Overview

This interactive and engaging training seminar is a masterclass in the most important aspects of management and leadership in the context of a public sector that is facing the challenges of adapting to increasing public expectations and the missions of new governments, while incorporating the potential of new technology for service delivery, and providing for diverse service user needs.

We will look at three key aspects of leadership that will enhance your ability to lead teams in this new context. We will consider how to influence individuals and teams, fostering the spirit of collaborative effort, wherever you and your colleagues are situated. We will address what it means to be a strategic leader. We will explore how you can better lead people through change.

Who is the seminar designed for?

This very practical course is designed for both experienced managers and leaders and for those new to management or who aspire to a leadership role in future. It will provide insights and best practice that will develop your skills further, whatever your existing level of experience or seniority. As well as helping those with line management responsibility, it will also enhance the people management skills that you need for managing projects, for supporting digital transformation, and for leading teams and organisations through change.

How will you benefit from attending?

By attending this training, you will develop a range of success skills that will help you as a leader and manager. As well as supporting your own skills development, the event will examine practical ways to help you to communicate better, build trust and collaboration, and help you to motivate those you lead.

Learning outcomes

You will:

  • Explore the influencing skills that support effective leadership
  • Understand the language of effective leadership
  • Know the essential ingredients of strategic leadership and what it means for you
  • Be able to lead effectively in times of change, including through digital transformation

Agenda

Introduction and Overview

  • Three key things managers and leaders need to do
  • Different leadership styles and when they are appropriate
  • What is a high-performing team, and how do you build and lead one?

Leadership, Narratives and Influence

  • What makes people influential?
  • Six influencing tactics
  • The language of influence
  • Narratives and leadership

Break

Leading Strategically

  • What it means to be a strategic team leader
  • The four tasks of strategic leadership
  • Focus and choice
  • Involving the right people in strategy design and implementation

Break

Leading People Through Change

  • Different types of change and how people may react
  • Eight errors that cause change programmes to fail
  • Building trust
  • Leading people through change
  • Addressing resistance to change
  • Agile leadership – adapting and changing

Conclusion and Final Questions

Close of Course

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

Please contact us for further details, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific organisational development needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.