Negotiation Skills Workshop
This is an open programme and an in-house training course, which we can deliver either online or in person. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
Overview
This workshop seminar covers being effective in negotiations with other people who may take a different view from you, or seek alternative outcomes. It provides a practical and interactive approach to using influence when consulting with stakeholders, and it provides opportunities to practise negotiation skills within the seminar workshop, which can be applied back in the workplace.
Who is the seminar designed for?
The seminar is designed for anyone who has responsibility for conducting meetings and negotiations, whether this is a new aspect of your role, or if you are more experienced. Although most of us are back in the office for much of the working week, the prevalence of online meetings now means that negotiations online can also take place as an acceptable method for conducting business in a way that they have not previously been. Even if your role has become completely office-based, you will doubtless encounter other people whose organisations adopt a flexible approach to working, or who discourage unnecessary travel for their staff. This seminar will examine both face-to-face and remote contexts and provide you with a ready set tools and knowledge for both.
How will you benefit from attending?
If you usually conduct negotiations of any kind, you will benefit from attending this event that takes you through how to navigate the negotiation process in both the in-person and the virtual world.
Whatever your working profile, you will from now on encounter a range of stakeholders and potential partners who wish to hold meetings remotely. This training seminar will help you to manage the negotiation process more effectively in any context.
Learning Outcomes
As a result of attending this workshop, you will:
- Be more aware of how your own behaviour affects your ability to influence and negotiate with others
- Be familiar with strategies to build rapport and relationships
- Be better equipped to build your credibility with stakeholders when influencing to achieve goals
- Understand how to deal with the challenges of negotiating both in-person and virtually, and make the most of the opportunities that both contexts offer
- Know how to prepare for successful negotiation that achieves win-win outcomes; and
- Understand how to modify your approach to negotiations
Agenda
Session One Types of Negotiation
Welcome, introductions and overview of the workshop
Presentation and analysis of the different types of negotiation that delegates may be involved in
Delegates discussion and input
Session Two Comparison of Negotiation Approaches in the In-Person, Virtual and Hybrid Worlds
The negotiating process in-person and in the virtual world: Analysis of similarities and differences
How to prepare for both. What to expect in each. What to avoid in each context
Approaches, tips, techniques
Sharing of delegate experiences of both in-person and virtual negotiations
Session Three The Other Party
Approaches for getting to know the other party – planning, techniques and attitudes
Appreciating different perspectives, listening effectively, acting on the other party’s wishes, ideas, priorities
Listening and responding exercise
What to bear in mind in virtual discussions – analysing areas of distinction from face-to-face interaction
How to apply this knowledge and these approaches in the context of virtual meetings, and make the most of working through the processes of face-to-face settings, to enhance this comparatively new context.
Lunch
Session Four Knowing What You Can Negotiate
Preparation, authority, responsibility
Lines-to-take and establishing parameters and give-and-take
Methods and approaches for achieving win-win
Session Five Practical Exercise
Workshop negotiation exercises
Session Six Review and Lessons Learnt
Review by trainer and peers
Sharing lessons learnt
Facilitated discussion
Close
Our L&D ethos
- We’re here to enable you to perform better
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
Please contact us for further details, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific organisational development needs. You can email David Leakey on [email protected] or phone on +44 20 7661 7817.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
