All posts tagged "Citizen Trust"

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  From AI to net zero: what governments are focusing on around the world

  Government are dealing with major trends influencing the work of public services around the world. This article examines issues from artificial intelligence and building citizen trust and engagement, to the

  • Posted July 13, 2023
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  Building trust in government through data-driven decisions

  Convincing at least 70% of the population to get vaccinated against COVID-19 has been one of the biggest challenges faced by the Belgian government in recent decades. To do so,

  • Posted November 18, 2021
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  Making artificial intelligence fit for a life inside government

  Move fast and break things; reward risk-taking; scale fast. These three credos have allowed technology companies to upend our everyday lives in the past two decades, while producing fortunes for

  • Posted July 16, 2021
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  National digital identity systems: why private sector participation matters

  Interest in digital IDs increased during the COVID-19 pandemic as many governments looked to deliver services remotely and at scale. The experience has highlighted the benefits of enabling private sector

  • Posted July 7, 2021
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  Infection barriers: the emerging ecosystem of COVID passports

  As ever more governments introduce COVID passports, experts from the private sector and three national civil services explored the issues at a GGF webinar – debating both their potential to

  • Posted June 21, 2021
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  IRS tackling big digital transformation and legislative challenges

  The COVID-19 pandemic forced government agencies to accelerate digital transformation efforts, and the Internal Revenue Service (IRS) was no exception. The IRS was already in a significant transition period, spurred

  • Posted June 21, 2021
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  Gilding the ‘golden records’: finding a single source of truth in government

  To build services around users’ needs, departments need a common frame of reference and ways to reconcile conflicting information. At a recent GGF webinar, experts from governments, the OECD and

  • Posted June 2, 2021
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  Collaboration, education and legislation: how governments are tackling online harms

  Governments across the world are racing to balance the needs of online freedom and openness with those of safety and security. At a recent GGF webinar, experts from Europe and

  • Posted April 26, 2021
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  New EU regs set to control use of AI

  New draft regulations from the European Commission on artificial intelligence (AI) include provisions to outlaw AI technology that can be used to manipulate people’s behaviour or create Chinese-style “social scoring”

  • Posted April 22, 2021
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  Trust in public services soars in New Zealand due to handling of COVID-19

  Trust in New Zealand’s public sector surged between December 2019 and December 2020 following the government’s successful response to COVID-19, according to results from an online survey. More than two-thirds

  • Posted February 23, 2021
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