Thinking on the Spot
This is an open programme and an in-house training course, which we can deliver either online or in person. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
Overview
This training workshop is designed to help you if you feel that you could benefit from the ability to think and react more quickly and fluently in professional settings. Some people seem to have a knack for quick thinking and getting their point across, but this ability is actually also a skill that you can learn and improve. By learning and applying some effective approaches, tips and techniques, you can make rapid improvements in your ability to respond quicker, structure your replies, and make persuasive cases to put across your opinions, advice and views. The workshop format provides plenty of opportunity to practice and apply these methods, and to improve as you do so.
Who is the seminar designed for?
The seminar is designed for anyone who feels that they would benefit from knowing how to think and respond more quickly and effectively in their place of work, whether in formal meetings or simply when discussing ideas and plans with colleagues.
How will you benefit from attending?
Firstly, you will learn some excellent tips and techniques to apply so that you improve your ability to think and respond quickly. Secondly, you will have all the extra benefits that flow from that in your workplace, which include increased confidence, improving your capacity to get your point or perspective across effectively, and enhancing how you are seen by your colleagues and senior managers. Thirdly, you will be going back to your office knowing that you will be able to make a better impression in this important aspect of professional interaction.
Learning Objectives
The aim of this course is to help you be able to respond effectively when asked questions at short notice.
You will
- enhance your ability to respond to questions at short/ zero notice
- know how to structure replies for maximum impact
- be better able to give clear and concise replies
- increase your personal impact and confidence
Agenda
10.00 Introduction to Day
10.15 Ways of Taking Control
- Six ways to create more thinking space
- Using negotiation skills
- How active listening skills can help
11.30 Morning Break
11.45 Structuring Responses to Questions
- Effective structures for responses
- Less can be more
- Influencing and persuasion techniques
- Using data and stories effectively
- Responding to follow-on questions
13.00 Lunch Break
14.00 Implementing the Techniques
Opportunity to practise receiving questions and follow-on questions
15.00 Afternoon Break
15.15 Implementing the Techniques (continued)
Opportunity to practise receiving questions and follow-on questions
15:45 Final Questions and Discussion
16.15 Close of Course
Our L&D ethos
- We’re here to enable you to perform better!
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
Please contact us for further details, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific organisational development needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
