Artificial Intelligence

EU launches AI strategy

The European Commission and member states have drawn up a plan to foster the development and use of AI, to “ensure that Europe reaps the benefits” of the new technology. […]

US national AI strategy rethink slated for spring 2019

The US government is planning to update its artificial intelligence (AI) research and development strategy in spring 2019, setting out ways of measuring progress against its goals. Lynne Parker, assistant […]

South Africa launches cloud scheme

The South African government has launched what it claims is the largest government cloud infrastructure in the world, providing a base for the adoption of new technologies such as artificial […]

New tech will erode tax base, think tank warns

Changes to the world of work, including automation, artificial intelligence and the rise of the gig economy, could erode tax revenues so severely that it becomes difficult to provide essential […]

Regaining public trust: co-creating a shared future

Many national governments are experiencing a crisis of public trust – one which, the OECD suggests, can be addressed by being more inclusive, transparent, receptive and efficient. In the second […]

Transforming routine work: the rise of the robots

Digitally transforming a service can bring huge rewards – but replacing a legacy system is often complex and risky. So many governments are introducing Robotic Process Automation, stripping the routine […]

Protecting income mobility: Global Government Summit 2018, part 6

For a decade, incomes have stagnated across the developed world – and a new wave of economic and technological changes present a further challenge to the contract between citizens and […]

Spend it wisely, part 2: the digital marketplace

Government procurement systems are being transformed by a new wave of digital marketplaces and buyer-vendor matchmaking platforms. James Johns examines the new channels open to civil servants charged with buying […]

Winning citizens’ trust: Global Government Summit 2018, part 5

To address the social, economic and political challenges facing countries around the world, civil servants must replenish citizens’ waning trust in the institutions and operations of government. At the 2018 […]

The promise and risks of artificial intelligence: Global Government Summit 2018, part 4

Artificial intelligence and real-time data streams could dramatically cut costs and improve outcomes in the operation of government and public services. But as delegates discovered at the 2018 Global Government […]