Building the business case for AI: Demonstrating value in local government
Local authorities are increasingly looking to artificial intelligence to help address growing demand, resource pressures and rising citizen expectations. However, as investment in AI grows, leaders face mounting pressure to demonstrate tangible outcomes and ensure public funds are being used effectively.
Successfully adopting AI requires more than technology. It demands clear strategic objectives, cross-functional collaboration and a robust framework for measuring impact. From improving service delivery and increasing workforce productivity to reducing avoidable demand and enhancing decision-making, councils need practical ways to evaluate value and prioritise investment.
This webinar brings together local government leaders to explore how organisations can build compelling business cases for AI, measure return on investment and align AI initiatives with wider transformation goals.
Discussion Points
- Defining what success looks like for AI in local government
- Measuring the impact of AI on service delivery, productivity and resident experience to make evidence-based investment decisions
- Understanding the developing framework for AI costs, including token use, and what models local authorities use – and would like to use in future to ensure the long-term sustainable deployment in local government.
Public servants can register here for free to attend this webinar
Time
USA/Canada Eastern Time (EST): 09:30 – 10:45
Greenwich Mean Time (GMT): 14:30 – 15:45
Central European Time (CET): 15:30 – 16:45
Eastern European Time (EET): 16:30 – 17:45
Singapore Time (SGT): 22:30 – 23:45
Australian Eastern Standard Time (AEST): 01:30 – 02:45
