Meeting rising demand with limited resources: Practical strategies for modern services
Public service providers are under increasing pressure to deliver more services, respond to higher citizen expectations and manage ongoing budget constraints. This pressure is particularly acute in local government, where councils are the institutions closest to the needs of residents.
In this session, we’ll explore how local authorities are modernising service delivery through digital transformation, automation and smarter citizen engagement.
In this session we will discuss:
- How local authorities can develop strategies to improving resident experiences through improving services and reducing avoidable contact
- Building organisational capability to support long-term transformation to deliver more efficient services without expanding teams
- Real-world examples of local authorities and public service organisations achieving measurable efficiencies whilst improving outcomes for residents.
Public servants can register here for free to attend this webinar
Time
USA/Canada Eastern Time (EST): 09:30 – 10:45
British Summer Time (BST): 14:30 – 15:45
Central European Summer Time (CEST): 15:30 – 16:45
Eastern European Summer Time (EEST): 16:30 – 17:45
Singapore Time (SGT): 21:30 – 22:45
Australian Eastern Standard Time (AEST): 23:30 – 00:45
