All posts tagged "Canada"

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  Privacy, security, trust, transparency: how to enable data-sharing in government

  At the Global Government Digital Summit, digital leaders set out the barriers to government data sharing – from citizens’ suspicions to systems that disincentivise departments – and shared ideas for making

  • Posted March 7, 2025
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  Staying true to yourself: Five minutes with Ima Okonny of Employment and Social Development Canada

  In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation conference. Taking place in London

  • Posted March 6, 2025
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  Digital identity dilemmas – and how governments are working to overcome them

  If done right, digital credentials can provide the convenience and user experience citizens crave. At the Global Government Digital Summit, public service leaders shared their approaches to digital ID Citizens

  • Posted February 28, 2025
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  Looking skyward: how governments are moving from cloud-first to cloud-smart

  Cloud computing offers numerous benefits – but governments must ensure that its use is effective in providing rapid, secure, and stable access to digital services. At the Global Government Digital

  • Posted February 21, 2025
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  Aiming high with AI: making artificial intelligence ubiquitous across government

  Governments are working hard to harness AI – but how to move its use from being considered novel to the norm? At the Global Government Digital Summit, digital leaders discussed

  • Posted February 14, 2025
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  Letter from Ottawa: Navigating through a year of uncertainty

  With a change of prime minister imminent and a new president over the border, the Canadian public service faces a year of change – at a time when the government

  • Posted January 20, 2025
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  Directed by data: how governments are creating user-centred services

  During the pandemic, civil servants had to act fast to protect people – and to protect them, they first had to understand them. At GovernmentDX in Washington DC, digital leaders

  • Posted December 19, 2024
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  Government of Canada names working group on public service productivity

  The government of Canada has announced the creation of a working group to boost public service productivity, with a mandate to provide advice on how government can be more innovative, flexible

  • Posted December 17, 2024
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  One step at a time: How three countries approach innovation in government

  Governments around the world are trying to innovate to drive efficiency, deliver better services and meet citizen expectations around speed and ease of use. On a recent Global Government Forum

  • Posted December 11, 2024
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  Letter from Ottawa: Foreboding descends on Canada’s capital

  November in Canada is always a challenging time for keeping spirits up. The days quickly grow shorter and colder. The rites of autumn involve putting away summer things, closing up

  • Posted November 15, 2024
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