All posts tagged "citizen centric"
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‘A rubicon has been crossed’: can the COVID-19 crisis leave an innovation legacy for government?
Government departments have undergone rapid transformation over the course of the pandemic, which could lead to more citizen-centric services. Protecting the public from Covid-19 became the overarching necessity for the
- Posted July 6, 2022
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‘They need a paradigm shift’: How government can empower citizen-centric digital innovation
According to the UN e-government ranking the UK led the way in digital transformation five years ago, but its performance has deteriorated since. This decline is happening just as citizens
- Posted March 16, 2022
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Civil servants confident in their organisations’ agility but barriers to progress remain, study finds
Four in five civil servants across nine countries say their organisation’s response to the COVID-19 pandemic has helped it to develop significant new capabilities, according to a major new survey
- Posted November 9, 2021
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Grown-up government: an interview with Iain Rennie, New Zealand’s former state services commissioner
Over four years working as a consultant to governments around the world, former New Zealand civil service chief Iain Rennie has witnessed the global slide towards populism. But in his
- Posted September 18, 2020