All posts tagged "citizen centric"

• 
  ‘A rubicon has been crossed’: can the COVID-19 crisis leave an innovation legacy for government?

  Government departments have undergone rapid transformation over the course of the pandemic, which could lead to more citizen-centric services. Protecting the public from Covid-19 became the overarching necessity for the

  • Posted July 6, 2022
  • 0
• 
  ‘They need a paradigm shift’: How government can empower citizen-centric digital innovation

  According to the UN e-government ranking the UK led the way in digital transformation five years ago, but its performance has deteriorated since. This decline is happening just as citizens

  • Posted March 16, 2022
  • 0
• 
  Civil servants confident in their organisations’ agility but barriers to progress remain, study finds

  Four in five civil servants across nine countries say their organisation’s response to the COVID-19 pandemic has helped it to develop significant new capabilities, according to a major new survey

  • Posted November 9, 2021
  • 0
• 
  Grown-up government: an interview with Iain Rennie, New Zealand’s former state services commissioner

  Over four years working as a consultant to governments around the world, former New Zealand civil service chief Iain Rennie has witnessed the global slide towards populism. But in his

  • Posted September 18, 2020
  • 1