All posts tagged "transformation"

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  Research identifies top skills that support innovation in government

  When asked about the top skills for civil servants to develop so they can better drive innovation, adaptability to change is viewed as the most essential, with nearly 60% of

  • Posted July 17, 2025
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  ‘Business as usual is no longer acceptable’: Nigeria’s civil service head sets out how to rejuvenate, innovate and accelerate

  The head of the civil service of the federation of Nigeria has hailed the launch of “a movement of renewal, creativity and bold progress in public service” at the International

  • Posted June 26, 2025
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  How to lead public sector data and digital transformation

  Insight on how to use data and digital integration to cut costs and improve public services How are government departments using data and digital services to support better decision-making and

  • Posted June 17, 2025
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  Let the public take the wheel: why governments must deliver citizen-led digital services 

  Governments around the world have aspirations to deliver first-class digital services, but legacy technology, financial constraint and resistance to change can stand in the way. At a webinar hosted by

  • Posted February 6, 2024
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  Press OK for AI: are governments ready to automate?

  Automation and artificial intelligence could transform public services for the better, but the potential pitfalls are many. An international panel of experts discussed the issues and how to overcome them

  • Posted February 12, 2023
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  Top trends in 2023: what will governments prioritise in the year ahead?

  As the calendar changes from 2022 to 2023, the mammoth challenges faced by governments only grow bigger. From dealing with a looming global recession to decarbonising economies, the key items

  • Posted January 29, 2023
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  What’s next for how governments use fintech?

  In what areas are central government departments exploring the possibilities of using fintech solutions? What obstacles lie in the way? Global Government Fintech organised a webinar with panellists from the

  • Posted December 5, 2022
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  ‘They call it public service for a reason; you are serving something that is bigger than yourself’: five minutes with Stephen Burt, chief data officer of Canada

  In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders that will be speaking at our free AccelerateGov conference on

  • Posted September 13, 2022
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  Digital identity: what the UK government needs to get right in One Login programme

  The UK government is developing a new digital ID system for access to public services. What can the government learn from international best practice as it builds the system? The

  • Posted March 22, 2022
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  The path to digital government

  88% of global government leaders say that automation is a priority for their organizations and they believe automation increases productivity, reduces operating expenses, and frees up employees to take on

  • Posted January 17, 2022
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