The path to digital government
88% of global government leaders say that automation is a priority for their organizations and they believe automation increases productivity, reduces operating expenses, and frees up employees to take on higher-value work.
Globally, public sector institutions are on the path to digital transformation. Yet they are faced with technological, cultural, and regulatory challenges. In recent years, several governments have created plans to encourage the adoption of disruptive technologies, like robotic process automation (RPA) and artificial intelligence (AI). Many have already adopted automation technologies and have seen results like improved productivity, more engaged employees, and cost efficiencies.
This paper uses case study evidence to highlight the importance of an automation first mindset in government. It discusses how RPA helps address government challenges today and provides guidance to agencies looking to begin their automation journeys by sharing best practices and stories from government organizations across the globe.
Download the whitepaper to learn how RPA can help your agency on the path to digital government.