All posts by Matt Mercer
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Encouraging innovation to improve service delivery: Pierre Schoonraad connects the dotsPierre Schoonraad is a man on a mission: bringing people together to understand every side of a problem, he works to champion innovation across the public sector. He tells Matt
- Posted December 9, 2018
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Maria Robertson, Deputy Chief Executive, New Zealand’s Department of Internal Affairs: Exclusive InterviewMany governments talk the talk about focusing on the customer – but New Zealand is actually walking that road. Matt Mercer asks Maria Robertson, the DIA’s service delivery chief, to
- Posted September 18, 2018
