Civil Service Learning & Development

Global Government Forum provides a wide range of live, interactive training courses which build on our ethos of providing high-quality events and information for civil servants from around the world. Our courses are listed below, or for bespoke training programmes visit our About our training page for more information. For more details on our trainers visit Trainer biographies. We provide training delivered both virtually and face-to-face.

Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s (CCS) Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
CCS supports the public sector to achieve maximum commercial value when procuring common goods and services.

This course is designed specifically for people working in communications roles in the civil service and in the world of politics. The day is structured around the work that you will be involved in in these worlds, covering the principles of communication, media management, the press office, building coherent communications strategies and strong inter-personal professional networks, and understanding narrative.
19 March 2024
Online
Communications

This is a two-day training course taking place on Thursday 21st and Friday 22nd March.

This interactive and engaging training provides an overview of the essentials of management and leadership. Day one focuses on a “management and leadership triangle” that provides a core foundation for both management and leadership roles. We will explore the overlap and differences between management and leadership and different styles of management. Then we will address how to set clear objectives, support people’s motivation, and give and receive constructive feedback. These three areas that can make a massive difference to the perception of your performance as a manager and leader.

On day two, we will look at how four key aspects of leadership that will enhance your ability to lead teams and to progress further in your career. We will consider how to lead teams, fostering the spirit of collaborative effort, wherever you and your colleagues are situated. We will address what it means to be a strategic leader. We will explore how you can better lead people through change. And we will consider how you can be a catalyst for continuous improvement as a leader. (Descriptif disponible en français).

21 March 2024
Online
Management, Leadership and Teams
As more and more data is becoming available to civil servants in digital formats, including live information provided in real time, there are vast new opportunities being opened up for informing and supporting policy and decision making processes. Data can be analysed, processed and its insights presented and assimilated in a way that previously took weeks or months. This seminar is designed to help you to understand and make the most of these opportunities by showing you a methodical way to harness the information in an efficient and timely way to inform your policy work.
25 April 2024
Online
Data, Delivery, Digital, Policy
This highly practical training course is designed to help you to develop your skills and confidence in writing briefings for senior officials and political decision-takers. We will explore the policy context of briefing, examine a range of structures/templates for different type of briefs, and introduce a framework for writing policy briefs. The session will comprise a mix of guidance, discussion and practical exercises.
30 April 2024
Online
Communications, Policy
This two-day training course is taking place on Tuesday 30th April and Wednesday 1st May.

The course has been designed to focus on practical approaches that you can use to work with your colleagues to deliver impact.

The course starts by looking at look at the crucial role that effective communications strategies have in ensuring public awareness, understanding, buy-in, compliance and impact. We shall then examine how policy can be used to modify public behaviour, and how civil servants can make use of methodological approaches and psychological insights to improve the potential impact of their policy implementation.

The second day looks at how we can ensure that we are building public value into the policy development and delivery process. Delivering public good and public value are the fundamental purpose of all policy programmes, but this fact can often be blurred by the difficulties of successfully rolling out policies in the real world. We then explore how you can work well together as a team, focusing on shared objectives and goals to achieve your aims, along with methods for ensuring that everyone has bought into the vision and is comfortable they can deliver within their own role. We shall then look at the extent to which monitoring and evaluation are key in assessing impact and analysing the need for potential modifications that may need to be taken to ensure that outcomes and intended impacts are achieved.

30 April 2024
Central London
Communications, Delivery, Policy, Project Planning, Strategy
A policy is only as good as its implementation and delivery. This course considers the challenge of implementing and delivering strategic policy effectively. It guides you through a series of questions and tools that will help you make strategic delivery choices that are more feasible, that better address the key challenges you face, that work in different future scenarios, and result in sustained changes and better results for your stakeholders.
21 May 2024
Online
Delivery, Policy, Project Planning, Risk Management, Strategy
Strategic Communications is about building engagement that delivers your organisation’s core aims by: Developing and delivering strategic aims; Building constructive relationships; Understanding and influencing opinion; Managing risk and reputation. On this highly interactive, interesting and engaging training course, you will learn how to apply to maximum effect the five primary principles of communication – audiences, engagement, persuasion, narrative, advocacy.
22 May 2024
Online
Communications, Strategy
Effective regulation is vital to protect consumers, society, health, the economy and the environment. At the same time there is a need to manage the cost of regulation - e.g. the cost of operating regulation and also the costs incurred by those regulated. This training seminar will analyse how to approach regulation in a way that addresses current needs but that is also capable of adapting to future challenges. The course reflects the latest thinking on regulatory best practice. This highly interactive event will explore how this can be applied to likely future challenges for those working in every aspect of the regulatory cycle, from policy development to regulatory enforcement.
23 May 2024
Online
Delivery, Policy, Regulation, Risk Management, Strategy
This very interactive workshop is designed to introduce Civil Service professionals to the world of Artificial Intelligence (AI). The seminar will cover fundamental concepts of AI, its applications in the public sector, ethical considerations, and practical tools. It aims to provide a comprehensive understanding of AI, especially for those new to the field, and explore its potential in enhancing government services.
30 May 2024
Online
AI, Data, Delivery, Digital
This workshop seminar is designed to provide you with a full understanding of how to go about using and deploying AI in civil service departments and organisations. It starts with the fundamental questions, and moves into how to take account of practical considerations in implementing AI strategies and operations, from legal frameworks and ensuring organisational compliance, through the analysis of case studies and how these lessons can be applied in your own context, and onto what the future holds and how you can be prepared as civil servants to realise the benefits that AI can bring most fully.
19 June 2024
Online
AI, Data, Delivery, Digital