Global Government Forum provides a wide range of live, interactive training courses which build on our ethos of providing high-quality events and information for civil servants from around the world. Our courses are listed below, or for bespoke training programmes visit our About our training page for more information. For more details on our trainers visit Trainer biographies. We provide training delivered both virtually and face-to-face.
Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s (CCS) Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
CCS supports the public sector to achieve maximum commercial value when procuring common goods and services.
This very interactive workshop is designed to introduce Civil Service professionals to the world of Artificial Intelligence (AI). The seminar will cover fundamental concepts of AI, its applications in the public sector, ethical considerations, and practical tools. It aims to provide a comprehensive understanding of AI, especially for those new to the field, and explore its potential in enhancing government services.

Systems thinking is increasingly being recognised as a powerful tool that can support policy development. Systems thinking helps explain why some policy interventions, that do not make use of it, achieve few of their desirable outcomes. It also shows how well targeted interventions can produce a very substantial return on investment. It can help identify where unintended consequences might arise and can improve planning for monitoring and evaluation. It strengthens the case for involving a wide range of stakeholders to co-design a policy and for adopting an iterative and agile approach to policy.
The success of a policy intervention often relies on collective action taken across organisational boundaries, even the boundaries between economic sectors. Systems thinking can help clarify where actions might make the most difference and where there is scope for synergy. Systems in which policies operate have multiple drivers, elements, interconnections, and stakeholders with often conflicting viewpoints. In systems thinking, a system is much more than the sum of its individual parts; it is the connections between the elements of the system that are critical. With a systems perspective we can consider where actions might have more leverage and achieve greater value for money.
This course is designed specifically for people working in communications roles in the civil service and in the world of politics. The day is structured around the work that you will be involved in in these worlds, covering the principles of communication, media management, the press office, building coherent communications strategies and strong inter-personal professional networks, and understanding narrative.
This training seminar will examine the most effective approaches to delivering policy objectives by means of understanding individual or group behaviour. It will look in detail at the methodologies policy makers can use, and how we can best understand how people think, feel and react; as well as gaining knowledge into what people are thinking about particular subjects at a given time. The seminar will examine generic and specific behavioural and psychological issues that need to be built into your policy formulation, development and delivery when you are seeking maximum effectiveness.

Policy design and implementation works best when it is genuinely inclusive of different perspectives. Diversity is about recognising difference and acknowledging the benefit of having a range of perspectives in decision-making. As the OECD has said – “open and inclusive policy making is transparent, evidence-driven, accessible and responsive to as wide a range of citizens as possible. It strives to include a diverse number of voices and views in the policy-making process, including traditional cultures. To be successful, these elements must be applied at all stages of the design and delivery of public policies and services.” More recently, there has been an increasing recognition that “mission-driven” government should seek to bring the various perspectives of the public into the policy development process via inclusive participation processes.
This highly interactive course goes beyond issues of legal compliance and focuses on how to engage different perspectives in the policy process. It addresses what it means, in practice, to be inclusive at this time of increasing global challenges. The idea of diversity in policy making is not new; yet there is still much more to be done to create genuinely inclusive policy that reflects the diversity of needs and concerns in society. Ensuring diversity of input into your policy work is key to designing and delivering robust and high-quality public services.
This is a two-day training course taking place on Tuesday 18th and Wednesday 19th March.
A strategy is only as good as its implementation – the extent to which it actually delivers intended policy outcomes. This event provides an in-depth exploration of the key ingredients for implementing strategy and policy in the civil service or any public sector role. Starting with the foundations of strategy, the event explores a wide range of implementation issues including feasibility, capacity, project management and change management. The event is very interactive and will include insights from senior civil service leaders.
There are a number of highly effective tools that can be used to improve the robustness of your policy planning and development. The methodical application of futures thinking, including horizon scanning and scenario planning, will enable you to think about and develop policy in a more strategic way, adding greatly to its value for policy-making teams and decision-makers.
In an era where data drives critical decisions, understanding the ethical implications of data use is essential for public sector professionals. This course provides an actionable framework for navigating complex ethical considerations in data collection, analysis, and dissemination. It explores key areas such as privacy, transparency, accountability, and fairness, with real-world case studies to illustrate the potential impact of ethical decisions on public trust and policy outcomes. This course will empower you with practical tools to make informed, ethical choices that align with public sector values and regulatory standards.
In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such bad practices often seem to continue with apparent impunity, often at alarmingly significant levels, despite the best intentions of the legislators. Other factors can also hold women back, ranging from external perceived expectations about leadership profiles, job roles, or a lack of opportunity, through to personal issues such as self-confidence and an absence of obvious career ladders for women to progress.
Global Government Forum are pleased to present two stand-alone, but complementary seminars that look into a wide range of issues affecting women who are either looking to move into leadership roles, or who are already in such roles, and who wish to equip themselves for a further upwards move.
In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such bad practices often seem to continue with apparent impunity, often at alarmingly significant levels, despite the best intentions of the legislators. Other factors can also hold women back, ranging from external perceived expectations about leadership profiles, job roles, or a lack of opportunity, through to personal issues such as self-confidence and an absence of obvious career ladders for women to progress.
Global Government Forum are pleased to present two stand-alone, but complementary seminars that look into a wide range of issues affecting women who are either looking to move into leadership roles, or who are already in such roles, and who wish to equip themselves for a further upwards move.