About our training

Our Vision

Our training vision is to empower individual public servants.

Our focus is on helping you to improve the capacity of your organisation to deliver its strategic objectives through your own input.

There’s only one way to do this effectively – by enhancing your ability to perform better in your role. You can do this by improving your practical skills, your strategic awareness and knowledge, and your ability to action plan and deliver the projects you’re responsible for.

Our vision is a very practical one. It’s about enabling you, the individual professional at whatever level you currently work, to make the most effective personal contribution you can, that will enable you and your teams to perform better.

Our focus is on what works, how to do it, and how to transfer the information we provide to your own personal work context and organisational culture. This transferability is key to enabling you to successfully implement the new skills and knowledge that you will learn on our programmes. This means that you can be confident of being personally able to deliver better, when you return to your own place of work, either in person or remotely.

We also use the vast practitioner experience of our professional training team to analyse what tends not to work, and examine the reasons why some approaches are not as robust and effective as others when it comes to delivering projects successfully, across national contexts, and in different cultures, sectors and organisations. 

Our Tried and Tested Training Approaches


1. Practical – Our training is all about what works in the real world that public servants work in

2. Deliverable – Our approach is to focus on how you are actually going to be able to achieve your goals and to design deliverable action plans so as to improve public services

3. Rigorous – Our methods and solutions are based on rigorous analysis of what works, how it works and why it works, enabling you to build on a wealth of professional experience

4. Creative – We train you to use your great ideas in developing well thought-through strategic approaches and robust action planning

5. Transferable – Our professional training team has decades of experience in both practitioner and training roles. Our team have trained individual public servants and teams from at least 120 countries. They are renowned experts in advising on how you can most effectively incorporate ideas and practices into your own context and culture

Seminar Delivery Format

All our seminars are currently delivered live by a professional trainer in fully interactive Virtual Format.

Delegates are free to participate throughout the day, and each session includes time for Q&A and for delegates to share their own experiences with the rest of the group. Numbers on each seminar are limited to enhance your learning experience, and to ensure maximum opportunities for input, questions and participation.

We can also tailor virtual seminars for your team and organisation. Our international training team have designed and delivered bespoke training for public servants from around the world. Please contact us for further information or for an in-depth discussion of your L&D requirements.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.