Delivering Public Good through Policy

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

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Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.


Achieving the successful delivery of public good by means of policy intervention is one of the primary rationales for the existence of the civil service and the wider public service. Public good underpins and even defines the ethos of a civil service dedicated to supporting the public in a way that the private business sector cannot do.

The concept of public good beyond standard Value for Money criteria is a key element of this ethos. 

This seminar will analyse the practicalities of delivering this concept in the real world. It will look in highly practical terms at ways in which policies that are based on these ideals can actually be developed, implemented and successfully delivered.

The seminar will focus on approaches and methodologies that can be taken in order to address these challenges effectively, providing practical frameworks that can be used in a variety of distinct contexts and cultures.

Who is it designed for?

This event is for civil service and public sector officials with strategy, policy or business planning responsibility at all levels, including senior staff. The course is also highly relevant for those whose roles interact with the practicalities of delivery and evaluation in the policy process, such as staff from Regulators, Local Government, or SAIs.

How will you benefit from attending?

This event will improve your policies and projects by helping you develop a stronger rationale for them. This will make it more likely policy proposals are taken forward. It will also make it more likely those policies and projects will be delivered successfully.

Learning outcomes

You will:

  • Understand the importance of the concept of public good in economics and policy making
  • Be able to use cost-benefit analysis and other tools
  • Know what to consider when assessing how to target your limited resources where they can make the greatest strategic difference
  • Gain an understanding of the key elements of effective policy development and delivery
  • Understand how to involve the right people to get the evidence needed for good policy


Session One Defining Public Good
  • The Ideal – The UN’s SDGs and other supra-national initiatives
  • National initiatives and case studies
  • Education, welfare, pensions
  • Public good and Covid
  • Discussion and sharing of delegates’ experiences
Session Two Cost Benefit Analysis, VFM and Quantifying “Good”
  • Analysis of key concepts
  • Defining and evaluating cost, efficiency, waste, benefits
  • Discussion of the concept of competition
  • Procurement processes and tensions
  • Chief Accounting Officers and monitoring the audit trail
  • Discussion and analysis
Session Three Managing the Tension Between Public Good and VFM
  • Tension between VFM and public good – how to quantify and manage this – why strategy is crucial in this process
  • Politics as the manifestation of differing policy priorities
  • The complex mix of party political, departmental, ministerial and government agendas – how to achieve the seamless transition from ministerial will into successfully delivered policy outcomes
  • Policy intervention, political expediency and the electoral cycle
  • Discussion and sharing delegate views
Session Four Building Public Good into Policy Development and the Delivery Process
  • What does policy aim to achieve?
  • Fundamentals of the public policy
  • Improving citizens’ lives, reducing inequality, providing support, achieving societal cohesion
  • Action planning delivery-focused policy development strategies
  • Analysis of the characteristics of successful, robust delivery-focused policy development – what seems to work well, and why? What does not seem to work and why?
  • Discussion of delegates’ own examples
Session Five Practicalities and Action Planning for Policy Delivery Beyond VFM
  • How to effectively bridge the Policy/Operational delivery divide
  • Focus on practical policy development
  • The evidence base and other approaches to successful policy formulation
  • Bringing in the operations and project managers early in the policy cycle
  • How to move seamlessly from policy decisions into project planning and delivery
  • Facilitated final discussion

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.