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Digital Infrastructure

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UN warns against ‘one-size-fits-all’ policy for government digital services

Governments around the world are making progress on the provision of online services for citizens, according to a United Nations (UN) report on digital government, but a one-size-fits-all transformation policy […]

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US federal agencies share broadband data; UK says legacy IT hindered benefit increase; Singapore reviews COVID-19 response: policy & delivery news in brief

Global Government Forum’s weekly digest of all the news you need to know but might have missed Singapore government launches review of COVID-19 response The former head of the Singapore […]
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Singapore launches GovCash service to replace 500,000 cheques

A service that will allow 40,000 Singaporeans to directly receive payments from government without needing to cash cheques has been launched to make it easier and quicker for citizens to […]

Japan launches Digital Agency

The Japanese government has launched a new Digital Agency to spearhead the development of online public service delivery and integrate IT systems across departments and agencies. The agency, which began […]

Know your knowledge: organising governments’ data assets

At the Government Digital Summit, digital leaders from 15 countries debated their goals and frustrations in the gargantuan task of improving data management. Matt Ross hears how officials from the […]

Reach every home: building universal digital services

Governments need strong digital infrastructure to provide citizens with online services and boost economic growth. At a GGF webinar, the panel considered how to develop national communications networks – and […]

Bank of England moves to ‘unlock potential’ of cloud

The Bank of England (BoE) appointed Appvia, a London-based cloud services start-up, to help it integrate cloud technology across its operations last week. The BoE’s head of digital platforms, Oliver […]

Federal agencies issued with instructions to roll out digital record requests

American citizens will soon be able to request access to personal records from federal agencies electronically. The Office of Management and Budget (OMB) issued guidance in a memorandum last week for agencies […]

Singapore rolls out digital signatures

The Singapore government is extending its National Digital Identity (NDI) programme with a new service enabling citizens to digitally sign contracts, agreements and other legal documents. ‘Sign with SingPass’ will […]
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Sweden and Estonia bar Chinese tech from 5G networks

Sweden and Estonia have become the latest European countries to ban the use of equipment from Chinese telecommunications firms in 5G national infrastructure. The Swedish Post and Telecom Authority (PTS) […]