Digital ID: Can governments get citizens on board?
The development of digital identities is one of the key building blacks for the government of the future. Global Government Forum research has identified digital ID systems as an essential capability in realising visions of more seamless services wrapping around the user.
However, governments have also noted that there is some vocal pushback against these plans, with the UK government having been moved to publish a myth-busing article over its plans to develop digital identify verification for online services.
This webinar looked at how government can tackle the objections people have to digital ID, and how it can prove the usefulness of digital IDs in providing more integrated services.
Join this session to find out:
- The service improvements that have been unlocked where governments have developed and implemented digital IDs.
- How governments have been able to gain – and maintain – public support for digital IDs.
- How governments can build cross-government systems that can make the most of digital ID systems.
Panel
Raffaele Angius, Senior Adviser and Product Owner, Identity Expert Team, Directorate of Immigration (UDI), Norway
Raffaele Angius is a Senior Adviser at the Norwegian Directorate of Immigration (UDI), where he has worked since 2008 and served in many different roles.
He is currently Product Manager for the Biometrics, Identity and Personal Data development team and member of UDI’s Identity expert team. During the past two years he has been Product Manager for ModPerson, a digital transformation project and the first step in the restructuring of the Norwegian foreign-national database from a monolithic to a domain-based architecture. This is a joint programme of the Norwegian Directorate of Immigration, the Norwegian Police Service, the Ministry of Foreign Affairs, the Immigration Appeals Board and the Norwegian Tax Administration.
The current leg of the programme is centred on the domains of personal data and identity, with two main deliverables. The new solution for managing personal data will increase data quality, improve cross-authority information sharing and empower automation. The system for identity management and assessment will ensure consistency in the collection and assessment of ID data, provide process support for the assessment of identity information and ultimately lead to a greatly improved workflow for identity control.
Teemu Kääriäinen, Senior Advisor, Public Sector ICT Department, Ministry of Finance, Finland
Teemu Kääriäinen is a senior advisor in the Finnish Ministry of Finance Public Sector ICT Department. Currently Teemu is taking part in several national and cross-border initiatives related to digital identities. These include the coordination of the national eIDAS implementation, Digital Europe program funded Large-Scale Piloting of European Digital Identity Wallets (as part of DC4EU, EWC, and POTENTIAL consortia), and deployment of the Findy network (national self-sovereign identity network). Teemu has over 15 years of experience designing, architecting, building, and deploying business-critical digital identity solutions.
Katrin Vaga, Head of International Public Relations at e-Residency Project, Estonian Investment Agency, Enterprise Estonia
Before leading Global Communications in Estonia’s e-Residency, Katrin Vaga spent a decade as a broadcast journalist and EU correspondent covering both investigative news and current affairs.
She is also awarded columnist and has consulted international organisations on R&D and Communications whilst living in London and Brussels. After experiencing Estonia’s digital transformation first-hand as a citizen and a former journalist, she has later had an opportunity personally and professionally to compare different levels of digitalisation in various other EU states.
William R. Graves (invited), Deputy Assistant Director Futures Identity, Office of Biometric Identity Management (OBIM), Department of Homeland Security (DHS), United States
William R. Graves is the Deputy Assistant Director Futures Identity of the Office of Biometric Identity Management (OBIM) for the Department of Homeland Security (DHS). OBIM is the lead entity in DHS for biometric identity management services. Mr. Graves’ responsibilities include aligning technology development within OBIM to strategic direction and growth objectives, supporting DHS strategies affecting identity operations, and integrating capabilities into existing systems.
Previously, Mr. Graves served as the Chief Engineer for Project Management Department of Defense (PM DoD) Biometrics, where he acted as technical lead across the program’s multiple matching and collection systems. In this role, Mr. Graves was responsible for Science and Technology with multiple Small Business Innovation Research and internally funded projects.
Prior to PM DoD Biometrics, Mr. Graves served as the Chief Biometric Engineer at the DHS US-VISIT Program where he was responsible for biometric standards development, technical assistance to foreign countries, and innovation. Additionally, he is a DAWIA Certified Level III Program Manager, a Certified Biometrics Security Engineer (CBSE), recipient of the FCW Fed100 in 2018 and C5ISR Top Ten Personnel of the Year in 2019. Mr. Graves is also an Adjunct Professor at George Mason University where he teaches Policy, Law, Ethics, and Privacy of Identity Analysis.
Webinar chair: Siobhan Benita, Facilitator, Global Government Forum
Siobhan Benita was a senior civil servant with over 15 years’ Whitehall experience. She worked in many of the major delivery departments, including Transport, Environment, Health and Local Government. She also had senior roles at the heart of Government in the Cabinet Office and HM Treasury, including supporting the then Cabinet Secretary, Lord O’Donnell to lead work on Civil Service reform and strategy. Siobhan left the Civil Service to run as an independent candidate in the Mayor of London election. She subsequently joined her alma mater, Warwick University as Chief Strategy Officer of Warwick in London and Co-Director of the Warwick Policy Lab.
