Preparing council workforces for the age of AI

October 1, 2026
Global
Digital & technology

Artificial intelligence is emerging as the key tool to help local authorities deal with increasing demand, workforce pressures and ongoing budget constraints.

Many councils around the world are already using AI to support service delivery and organisational resilience – yet many leaders are grappling with the same question: how do we harness the benefits of AI while supporting and developing our workforce?

This webinar will bring together local government leaders to explore how AI can help councils enhance productivity, improve service outcomes and empower employees to focus on higher-value work. We’ll examine the opportunities, risks and practical considerations of adopting AI across public services, while discussing how organisations can build the skills, governance and culture needed for long-term success. The session will also share lessons from organisations successfully integrating AI into everyday operations.

In this session we will discuss:

  • How AI can help councils address capacity challenges and rising service demand – and separating the reality of AI from the myths surrounding job replacement
  • Building workforce confidence and readiness for AI-enabled service delivery
  • Developing the leadership, skills and culture required for successful transformation.

Public servants can register here for free to attend this webinar

Time

USA/Canada Eastern Time (EST): 09:30 – 10:45
British Summer Time (BST): 14:30 – 15:45
Central European Summer Time (CEST): 15:30 – 16:45
Eastern European Summer Time (EEST): 16:30 – 17:45
Singapore Time (SGT): 21:30 – 22:45
Australian Eastern Standard Time (AEST): 23:30 – 00:45

Panel

Webinar chair: Siobhan Benita, Moderator, Global Government Forum

Siobhan was a senior civil servant in the UK with more than 15 years’ Whitehall experience. She worked in many of major delivery departments, including Transport, Environment, Health and Local Government. She also had senior roles at the heart of government in the Cabinet Office and HM Treasury, including supporting the then Cabinet Secretary, Lord O’Donnell, to lead work on civil service reform and strategy. Siobhan left to run as an independent candidate in the Mayor of London election. She subsequently joined her alma mater, Warwick University, as Chief Strategy Officer of Warwick in London and Co-Director of the Warwick Policy Lab