Reshaping health and care services

Date Topic Location Knowledge Partner
December 1, 2020 Global

Responding to COVID-19, public servants around the world have moved at unprecedented speed to reform systems and build new services – and nowhere is this more true than in the field of health and care. Collaborating across organisational boundaries, health, local government and civil service staff have reshaped business processes to protect the vulnerable, improve the treatment of coronavirus patients, safely continue essential non-COVID services, and share essential information and supplies.

In some countries, for example, primary care providers have shifted the vast majority of patients to online consultations – protecting both service users and staff from infection. Patient pathways have been radically reformed to separate patients who may have coronavirus from others, and to permit the safe recommencement of elective procedures. And national initiatives have been launched to strengthen supply lines and support local providers.

At this GGF webinar, civil service leaders involved in health and care policymaking and service delivery will explore the unique challenges presented by COVID-19; share their experiences of service transformation; and discuss how central government officials can help prepare their health and care systems for the next stages of the pandemic.

Public servants can register for this free webinar here