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Features

Investment in modern tools key enabler of digital innovation in government

Investment in modern tools and platforms and associated training are considered critical to enabling governments to capitalise on digital and data for innovation, according to civil servants surveyed by Global […]

Research identifies top skills that support innovation in government

When asked about the top skills for civil servants to develop so they can better drive innovation, adaptability to change is viewed as the most essential, with nearly 60% of […]

Slick cities: How local authorities are using AI to tackle their most pressing problems

AI offers huge potential for local and city governments to improve services for residents and to make operations more efficient. These public service organisations also often have the agility to […]

Leadership ranked as the most critical factor for government innovation

Leadership support stands out as the most critical factor for fostering innovation in government, with 75% of civil servants surveyed by Global Government Forum (GGF) rating it as essential. The […]
A photo from the e-Estonia showroom as part of the Estonian European Union presidency in 2017. Estonian Presidency's photo, licensed under Creative Commons BY 2.0

How to build digital credentials that work in government

Many governments have developed or are in the process of developing digital credentials, but they can encounter barriers that hinder the completion of the process or do not allow them […]
A illustration of people drawing ideas on paper.

Global Government Forum research reveals the top factors that enable civil service innovation

Support from leaders, a culture of open communication and risk-taking, skills like adaptability, and access to the right tools and data are among the top factors that enable innovation to […]

Relive all the sessions from Innovation 2025

Thousands of delegates flocked to London in March to hear how government leaders from around the world are innovating to deliver high-quality services for citizens You can watch the sessions […]
Woman using transparent tablet innovative technology

Trusting the process, trusting the product: how governments can win over the public on AI

Trust in artificial intelligence (AI) may not have been the main issue on which Canada’s federal election was fought earlier this year, but its one that looms as large there […]

Foundations first: UK data leaders on delivering the government missions  

The UK government has stressed the importance of a “digital revolution” to help create a more agile and effective state and deliver its five missions: kickstarting economic growth, making Britain […]

Thawing the ‘middle management permafrost’: Management and workforce takeaways from Innovation 2025 

Global Government Forum has used an artificial intelligence tool to analyse all the sessions at Innovation 2025 for takeaways relating to public and civil service management and workforce issues. Key […]