Features

Strategy school: digital leaders debate how to drive transformation

At the Global Government Digital Summit, digital leaders from around the world discussed how – and whether – to produce a digital strategy, and pitched their ideas on how best […]

Finding your identity: how three governments are developing digital ID

Digital ID is an essential building block for rapid progress on transforming public services – but only a handful of governments have launched effective, popular systems. At the Global Government […]
A photo of the digital transformation session at Global Government Forum's Innovation 2023 conference.

Innovation 2023 as it happened

Relive the day when global public service innovators came together on 21 March in London to share insights on how they are transforming government The Innovation conference was held in Central Hall […]
A photograph of UK Chancellor of the Exchequer Jeremy Hunt preparing to leave 11 Downing Street to present his Budget to Parliament.

Fiscal fictions: what the UK Budget says – and what it omits

On Wednesday, the UK government produced a Budget that made no provision for big public sector pay rises; on Thursday, it promised £5bn to striking NHS staff. Matt Ross explains […]
A picture of Mona Fortier

Digital strategies and human tactics: making technology work in the real world

During a packed evening at the 2022 Global Government Digital Summit, digital chiefs from around the world discussed national strategies and research reports – then a departmental transformation lead’s plea […]

All or nothing? Central bank digital currencies’ financial inclusion challenge

CBDCs are widely seen as having the potential to improve financial inclusion. Ian Hall reports on a webinar exploring technical, practical and public policy considerations Governments have growing interest in […]

Beyond pay and promotion: how governments can attract and retain staff in a fast-changing world

At a Global Government Forum webinar, public sector HR experts from the US, Canada and Singapore discussed how governments can compete in the ‘war for talent’, focusing on lessons from […]
Finger pressing illuminating 'on' sign

Press OK for AI: are governments ready to automate?

Automation and artificial intelligence could transform public services for the better, but the potential pitfalls are many. An international panel of experts discussed the issues and how to overcome them […]

Pursuing gender parity in the public sector: women leaders’ views

At a webinar on how to achieve gender parity in civil and public services, leaders from Canada and South Africa shared their own experiences as women in government, their respective […]

How Romania is using digital government to engage its diaspora communities

With millions of Romanians living and working abroad, the country plans to use digital government both to support expatriates and to engage them in policy development back home. And it […]