Incorporating AI throughout the Policy-Making Process
This is an open programme and an in-house training course, which we can deliver either online or in person. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
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Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
Overview
This two-day training seminar is designed to empower civil servants to confidently and successfully embed AI at each stage of the policy cycle. It starts by introducing participants to prompt engineering, taking you through the most effective way to use the RISEN framework in order to get AI working most effectively for you. It then examines how AI can be used to optimum effect at each stage of the policy-making process, and which AI tools and packages are best for which tasks at each stage of the policy cycle.
It will provide participants with a full toolkit of skills to use AI to enhance every aspect of policy making at every stage of the policy process. It will also give you the knowledge to understand how to the various abilities and functionalities of AI can be leveraged to achieve maximum benefit to work processes, service delivery and outcomes.
Who is the seminar designed for?
The seminar is designed for civil servants working in every aspect of policy and service delivery, from conception, through design, option appraisal, decision making, policy development, implementation, project management, delivery and M&E. It is also for civil servants working in specifically digital roles who can assist with the roll-out of AI in organisations’ policy and service delivery activities, and for anyone involved in strategic planning. It is, essentially, for everyone currently working in the civil service.
How will you benefit from attending?
You will learn a methodical approach to using AI to optimum effect and impact at every stage of the policy cycle. This will enable you, your team and your department to achieve maximum impact in your roles, while streamlining your working practices and boosting your productivity and effectiveness.
Learning Objectives
You will:
- Learn how to use AI to optimum effect by mastering how to most effectively use prompt engineering to focus your AI instructions
- Learn how to base all your AI interactions on the RISEN framework, to vastly improve your ability to get the best out of the AI tools you are using
- Examine an overview of the policy cycle
- Understand the detail of what AI can do to assist in policy making and service design and delivery
- Learn which AI packages are best suited to which stage of the policy cycle, what AI can do to empower you at each stage, and how to use AI tools and capacities to best effect in each context
Agenda
Day One
Session One: Introduction to Using AI Tools Most Effectively
- Prompt Engineering
- The RISEN Framework and Learning How to Use Prompts and Instructions (Role, Instructions, Steps, End Goal, Narrowing). Using RISEN at every stage of the policy process
- Which Tools to use for Which Tasks? – Strengths and Weaknesses of Different AI Tools through the policy cycle/process
- AI Playbook for UK Government – Framework for practical application in the Civil Service
Break
Session Two: A Brief Overview of the Policy Process
- Policy Origins – Real World Problems & Political Agendas
- Data, Evidence & Policy Design
- Policy Development & Option Appraisal
- Implementation and Monitoring
- Delivery
- Evaluation and Modification
Lunch Break
Using AI at Each Stage of the Policy Cycle
Session Three: Policy Origins
Political Vision, Desired Outcomes, Political or Departmental Policy Origins
AI Input
- GCHQ in your pocket – Tracking and analysis of various social media platforms, influencers, shares & likes, opinion polls
- Monitoring and analysis of local, national and international media in internet & mobile, print, radio and TV formats
- Highlighting subjects that are persistently trending and appearing, and making summaries of public opinions and attitudes both over time and in real time to inform politicians and policy makers
- Analysing economic, statistical and policy data, and making projections and predictions based on large scale data analysis to alert policy makers to possible future problems
Break
Session Four: Policy Design
Sources of Evidence and Data – Overview of the Whole Data Ecosystem in Government and Beyond. Engagement, Analysis and Evaluation of Evidence
AI Input
- Unlocking insights from large and varied official governmental and private sector data sets to inform and improve policy making
- Assessing and weighing different sources of data & analysing and evaluating evidence according to specified criteria
- Helping to review and summarise huge amounts of information, including statutory consultation inputs
- Providing analyses, summaries & purpose-built policy recommendations
Discussion and Close of Day One
Day Two
Session Five: Policy Development
Scenario Planning. Option Appraisal Process. Recommendations & Decision-Making
AI Input
- Modelling different scenarios with variations to predict likely results and outcomes based on definable permutations
- Large scale futures thinking producing projections based on both defined and broad-based data sets
- Producing monitorable and analysable forecasting predictions
- Optimising the option appraisal process by taking into account large amounts of data and mapping possible future impacts, assessing pros and cons, and compatibility with best practice processes and legal requirements such as impact assessments
Break
Session Six: Policy Implementation
Project planning, M&E, project management, contract and partnership working in practice
AI Input
- Using large scale monitoring & evaluation tools and methodologies which can be tailored using the RISEN framework to produce focused historical and real-time conclusions and recommendations
- M&E information and process optimization. Monitoring in real time and producing bespoke summaries of findings
- Project planning, PPM process and timescale tools
- Using AI to assist Agile working and Kanban processes
- Measuring supplier performance against contractual obligations and providing summaries and alerts
Lunch Break
Session Seven: Policy Delivery and Government Services Provision
Rolling out new public services, assisting work efficiency and achieving policy impact
AI Input – Illustrative Case Studies
- Energy Infrastructure drone analysis (pylons), weather prediction and risk management
- Using and analysing satellite imagery for farming, fishing and population information
- Monitoring bridge structural health, traffic flow & environmental impact using real-time data
- Financial forecasting for government spending for departmental financial planning, need prediction and resource allocation
- Metadata and meta-tagging for government scientific data management
- Health diagnostics
- Chatbots
Break
Session Eight: Evaluating Impact and Outcomes
Evaluation and modification processes
AI Input
- Evaluating multiple sources of measurement data and attitudes at large scale in real time
- Predicting, mapping and advising modifications to delivery mechanisms based on historic and real time data to fine-tune processes and improve outcomes
- Analysing large data sources to empower reviews of current policies in line with defined impact and outcome parameters
- Enabling rapid modification of service delivery based on large sources of diverse information and proposing suggestions and solutions
Final Discussion and Close
Our L&D ethos
- We’re here to enable you to perform better!
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
Please contact us for further details, or to arrange a conversation with a member of our training team to discuss in-house delivery options, including tailoring the day’s training to your specific organisational development needs.
You can email David Leakey on [email protected] or phone on +44 20 7661 7817.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.
