Performing Effectively in the Office – Practical Skills for Success at Work

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


This course will help you recognise your own challenges and cultivate your motivation and professional tool set. By the end of this day you will feel able to deliver an enhanced professionalism and reliability within your team and provide more practical support. You will be enabled to become more productive, better organised, and more confident in your own abilities. This in turn will encourage your colleagues to notice your input and develop an increased respect for you as a person and a professional member of the workforce.

Who is this seminar designed for?

This seminar is designed for anyone who wishes to be more effective in your role, including improving your productivity, organisational skills and confidence.

How will you benefit from attending?

This course will give you the tools you require to promote communication and motivation both as an individual and as a person who is part of a team. It will help you optimise your effectiveness and enable you to feel more engaged in doing so.

Learning outcomes

  • Identify and rectify instinctive behaviours
  • Promote and enjoy effective communication with all your stakeholders
  • Have the tools to manage your workload more effectively
  • Know how best to prioritise your responsibilities
  • Take charge of the perceptions that others are creating about you

Subject areas to be covered include

  • Recognising the challenges we all face and identify your personal pitfalls
  • Harnessing your enthusiasm to become a core person in the team
  • Techniques for becoming more reliable and dependable
  • Managing your time and your role more effectively
  • Developing your concentration and organisational skills
  • Create a practical personal development plan


Session One Recognising your Challenges and Building your Motivation
  • Identifying your own challenges and pitfalls
  • Improving your team’s collaboration
  • Harnessing your own enthusiasm and drive to deliver most effectively in your role
  • How do you interact to best effect with colleagues?
Session Two Becoming Super-Reliable
  • Tips and techniques for managing your time at work more effectively
  • Prioritisation, weekly and daily planning
  • Working through tasks one by one – best practical approaches
  • Maintaining motivation and productivity to perform your role effectively
  • Time keeping and time management: Tips and pointers
Session Three Skills for Being Described as “Really Professional”
  • Discussion of perception and attitudes
  • What characteristic do really reliable people have, and how can you develop these skills?
  • Being helpful without being a pushover: Striking the balance
  • Focus and concentration – techniques to improve your mental performance
Session Four Outcomes and Next Steps
  • Develop and personal framework for becoming indispensable
  • Develop a plan to implement this successfully

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.