Improving Public Sector Productivity – The Human Side of Mission Driven Government – 25 Nov 2024

The idea of “doing more for less” has been a constant in civil and public services for decades now. The imperative for improvement is not going away. If anything it is getting more intense.

This seminar aims to challenge established mindsets and approaches about how to improve public services productivity and efficiency and offer a more ‘human-centred’ alternative perspective with a proven track record of successes.

It starts from understanding the realities of actual public service work from the ‘bottom-up’ and investigates how it can be improved without necessarily investing huge amounts in new capital or technical equipment.

Mission-Driven government is currently being examined, promoted and used in several countries in their approach to the delivery of public services. We shall look at how to make it work most effectively in your own context.