Public Services

Out of adversity comes opportunity: COVID-19 and the future of healthcare

Healthcare authorities were right at the forefront of the COVID crisis. It was a torrid time, but with it came lessons that have the potential to change care provision for […]

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‘Now everybody feels the stress across the system’: the impact of the era of permacrisis on public servants

It is not a surprise that the phrase ‘permacrisis’ has quickly gained popularity in the lexicon. The turbulence that societies have faced in the early years of the 2020s have […]
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‘There’s a sense parts of the public sector are not working as well as they did’: how can governments become more responsive to citizen needs?

The 2023 Responsive Government Survey reveals that public servants’ confidence in their ability to respond to the changing needs of citizens is lower now than in 2021. What can be […]

Towards better public services in 2023 and beyond: lessons from the Human-Centred Public Services Index

Around the world, public services are under threat, as public budgets tighten in the face of financial and geopolitical uncertainty. Yet now, more than ever, governments need to proactively help […]
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From leading public servants through turbulent times to getting the most out of government data: insight from Global Government Forum’s top webinars of 2022

Global Government Forum’s programme of webinars for public and civil servants brings together officials involved in developing policy and delivering public services to share best practice on how to deliver […]
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Leading public service innovators to share insights at major Global Government Forum conference

Top public servants from around the world will share their secrets of government innovation at a major London conference next year. Officials from countries including Austria, Canada, Estonia, Germany, Norway […]
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UK civil service strikes threaten borders and ports over Christmas; Australian ethics index reveals drop in public trust in government: policy & delivery news in brief

Global Government Forum’s weekly digest of the news you need to know but might have missed. Read more: Minister vows to revive ‘mothballed’ APS reform agenda UK civil servants plan […]

Australian PM calls inquiry into ‘robodebt’ scandal; Philippines government to invest in climate change measures: policy & delivery news in brief

Global Government Forum’s weekly digest of the news you need to know but might have missed. Australian PM calls inquiry into ‘robodebt’ scandal The Australian prime minister Anthony Albanese has […]
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Victorian state government to give away COVID masks; UK civil service cuts ‘would hit services’: policy & delivery news in brief

Global Government Forum’s weekly digest of the news you need to know but might have missed Victorian state government to give away masks to tackle COVID wave The Victorian state […]

Australian Treasury to supercharge engagement with academics; women’s health strategy for England unveiled: policy & delivery news in brief

Global Government Forum’s weekly digest of the news you need to know but might have missed Australian Treasury secretary calls for closer ties between public servants and academics The federal […]