Innovation

Canada pilots blockchain staff records

The Government of Canada (GC) is using blockchain technology to issue project-based employees with a kind of digital CV, providing “a permanent, self-owned and secure record of their skills and […]

Digital citizens: an interview with Estonia’s e-Residency chief, Ott Vatter

When Estonia launched its e-Residency scheme five years ago, it was a leap in the dark. But as its managing director Ott Vatter tells Matt Ross, nowadays the programme is […]

US consults on quantum computing strategy

The White House has launched a public consultation on its national quantum computing policy, which sets out an expectation that government agencies should create “detailed execution plans” to realise the […]

Hong Kong launches innovation lab

A Smart Government Innovation Lab (Smart LAB) has been launched in Hong Kong, with the aim of supporting tech SMEs and start-ups to develop products that can help improve public […]

New report calls for New Zealand AI watchdog

A new report has called for the creation of a regulatory body to oversee the use of Artificial Intelligence (AI) by the New Zealand government. Researchers from the University of […]

Australia announces new tech-driven agency to improve service delivery

The Australian prime minister has announced the creation of a new agency to improve service delivery and make dealing with government “much easier” through the use of technology. Prime minister […]

Singapore tops AI readiness index

Singapore has been named as the country best prepared to realise the benefits of Artificial Intelligence (AI) technologies in public service delivery, topping the 2019 Government AI Readiness Index. The […]

French and Canadians to launch global panel on ethical AI

A clutch of countries have expressed formal interest in joining an international panel to foster international collaboration on the development of artificial intelligence (AI), which is being set up by […]

UK ID system “not fit for purpose”, says select committee

The Government Digital Service (GDS) has failed to meet all of its original performance targets for its flagship ID verification system, the UK House of Commons’ Public Accounts Committee (PAC) […]

Exchanging data, winning trust: the twin pillars of citizen-centric services

When departments can exchange data, they can build services around citizens’ needs; but such data-sharing demands public support. Last month, an international panel discussed the potential to deliver citizen-centric services […]