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Across the boundaries: building interdisciplinary, cross-departmental teams

Many digital programs require that public bodies manage projects in partnership, building cross-departmental teams involving specialists from a range of disciplines. This demands a particular set of management and technical […]

A screenshot of the Istanbul Senin super app

Delivering choice and making citizens’ lives easier: the expanding opportunity for digital citizen pay

From facilitating ‘thank you’ payments to Minnesota’s frontline workers in the pandemic to the development of mobile apps enabling Istanbul residents to pay for services and transit, technology is changing […]
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Train to retain: growing talent in the public sector

Citizens’ increasing demand for high quality public services comes at a time when government departments around the world are facing the effects of the Great Resignation. Those watching a recent […]

Exclusive insight into how UK civil servants rate their digital skills

Technology has transformed every corner of our lives. From banking to shopping, and from communicating with friends to planning travel, digital services now dominate every sector – and government needs […]

Identifying the missing pieces in crypto’s regulatory puzzle

Is the financial activity in the crypto asset ecosystem really all that new? That depends on where the focus lies, and governments’ approaches to regulation will need to respond accordingly.  […]

Why democratising analytics will lead to better policy decisions

Many EU institutions are discovering the benefits of analytics to support policy decisions. But ultimately, no one has more potential to enrich output quality than policymakers themselves. Therefore, the entire […]

Data now, not later: why real-time information represents a step change for policymakers

Real-time data enables governments to keep track of events and trends as they shift, and has important applications in policy design work and the delivery of public services. At a […]

Skills trends shaping workforce development

Earlier this year, Coursera launched the annual Global Skills Report, an in-depth look at the state of skills globally. The Global Skills Report draws data from 100 million learners in […]

Responsible innovation: six principles for the ethical application of data analytics

Long-held beliefs of data and related technologies unlocking human potential can become reality only when data-driven systems are designed to expand equity and human agency with appropriate guardrails in place […]
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‘It’s a real reset’: how will flexible working affect public sector productivity?

The move to flexible working is providing a host of opportunities for public sector organisations, and presenting challenges too. This webinar from Samsung and Insight brought together experts from across […]