All posts tagged "back office"
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Whole in one: the rise and rise of one-stop shops
Rising on the back of interdepartmental integration and digital services, ‘one-stop shops’ are growing in popularity around the world. Gavin O’Toole tracks the expansion of integrated service delivery counters, and
- Posted September 5, 2018
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UK government’s shared services programme cost more than it saved, report warns
The UK government’s shared services programme has cost more than it has saved the government so far and weaknesses in the initiative’s design have undermined its success, the public spending
- Posted May 20, 2016