Team-Building Skills – Four-Day L&D Programme

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.
Overview
Building high-performing teams that share goals, strive together, work to support each other and produce results is an aim that many managers strive for.
This four-day L&D programme is designed to take you through some of the steps you need to take to achieve that goal. The course gives you the information and approaches to achieve productive and collaborative teams. It will present and analyse approaches to coaching that cover both aptitudes and values, using emotional intelligence and understanding how to manage and resolve conflict.
It also includes an extended session on Facilitated Action Learning, which is a process that involves working together to explore and resolve the issues within a supportive development and action framework.
Who is the course designed for?
The course is designed for managers and team members who wish to improve their collaborative and productivity capacities to deliver their goals and to deliver impact in their roles collectively and as individuals.
It’s for anyone who wants their contribution to make a difference!
How will you benefit from attending?
You will learn several structured approaches to enable you and your colleagues to work more collaboratively, to reduce potential conflict, to coach and share information more effectively. It will equip you with a proper understanding of how to build a more productive, high-performing team who enjoy working together to deliver results.
Learning Outcomes
Understand the multiple factors that you can and should combine together to build high-performing, collaborative teams
Understand the benefits of coaching, while examining and putting into practice successful approaches to coaching successfully to achieve your aims and objectives
Understand what are the various causes conflict and how you can use this knowledge to take different structured and supportive approaches to manage, reduce and resolve conflict
Develop practical plans through Action Learning that address group and individual development needs
Day One Working in Collaboration
Day Two Coaching Skills at Work
Day Three Managing Conflict
Day Four Action Learning
Day One Working in Collaboration
Welcome and Introductions
Session One
- Benefits of working in collaboration
- Exploring good collaborative skills vs ineffective collaboration within the frame of language and attitude
- Exploring how you communicate – managing your irritations about other people’s communication styles and developing your own skill set
- Understanding Emotional Intelligence to improve your capacity for collaboration
Session Two
- What is the red zone – barriers to collaboration and how does this compare to green zone – collective commitment
- 4 key factors for consideration
Lunch Break
Session Three
- Taking personal responsibility – what if it isn’t working for you or your attention is drifting
- 5 Step process: strengths, realistic expectations, being open minded, acknowledgment and community based
Session Four
- Strategies for developing psychological safety, trust, belonging and loyalty
- Effective loop communication
Close
Day Two Coaching Skills at Work
Session One
- Benefits of coaching
- Value of coaching – understanding the timing of coaching vs managing
- Key coaching attributes
- Coaching process
Session Two
- Strategies for building trust
- What is meant by deep listening?
- Developing good communication skills
- Asking effective questions
- Value of using metaphors when managing teams
Lunch Break
Session Three
- Useful coaching models
- Acknowledging and understanding the difference between judgement to observation
- FACTS model
Session Four
- Development planning
Close
Day Three Managing Conflict
Session One
- With the frame of remote and hybrid working and their challenges
- Examples of managing conflict well
- Factors for consideration
- Other sources of conflict
Session Two
- Understanding why people avoid conflict
- Anger iceberg
- Emotional Components
- Acknowledging different perspectives
Lunch Break
Session Three
- Assertiveness and Cooperation Grid
Session Four
- Tips and techniques in managing conflict
- Attitudes and behaviours
- Art of asking effective questions
- Preparation for a productive conversation
- Understanding the circle of concerns vs circle of influence
- Managing cultural differences
Close
Day Four Action Learning Sets
What is Action Learning?
The action learning process contributes to team efficacy within the frame of trust, team commitment and the move away from only task orientation to relationship orientation.
Benefits of Action Learning:
Individual:
- Increased awareness of how assumptions, beliefs, attitudes and behaviour influence thinking, decisions and actions.
- Develop self-awareness, relationship awareness and adaptability
- Enhanced communication skills
Teams:
- Improve team performance and communication
- Develop strong working relationships with colleagues
- Develop team-based problem solving and decision-making strategies
- Develop awareness in the context of diverse teams
Day Four’s Action Learning Sets in Practice
Action Learning Sets are facilitated structured sessions which addresses challenging, complex or live issues. The process involves working together to explore and resolve the issues. The process will work within the frame of:
- Using powerful questions
- Active listening
- Sharing of good practice
- Learning and reflection
- Group and individual development
- Accountability and action
Close of the Course
Our L&D ethos
- We’re here to enable you to perform better
Our L&D team
- All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries
Our L&D seminars
- A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector
This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.